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January 2024 by Shirgit Gitan
The customer service at the balloon section was great ????????????, very helpful and kind. Would recommend for anyone looking for party supplies to make a stop here.
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November 2023 by Sindy
Decent place to get all party supplies needed at once. Workers are helpful and friendly.
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November 2023 by Jay Palmer
Placed a curbside order online for vampire fangs for halloween. When I got home and opened the fangs they were two different sizes! I called the store to see about exchanging them and they told me I couldn’t since I’d already opened the package. How am I supposed to know they were different sizes without opening up the case! Unprofessional manager and associate. Not helpful at all, rude and overall useless.
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November 2023 by Snapchat celebrities مشاهير السناب تشات
Customer service is horrible. I wish someone from corporate office can manage these workers they never answer phone calls, Whether it’s day or night. They do not pick up the phone at all.They do not help customers inside the store they’re always chatting and never offer customers help. Where is corporate office from this store?
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November 2023 by Jennie Mills
The woman there was able to set up a bunch of balloons on the spot! I was expecting a wait, but it was super fast. Loved it!
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September 2023 by Carmine Courtney (The Melt Experience)
ARE YOU KIDDING? THIS PARTY CITY IS SO PACKED WITH EVERY DETAIL YOU CAN IMAGINE FOR ANY EVENT, ESPECIALLY HALLOWEEN, IT'S SIMPLY PUT, MIND BOGGLING!! REALLY CHECK IT OUT FOR YOURSELF. YOU'LL SEE. AND THE STAFF FOR HELP ON ANYTHING, IS PHENOMENONAL PROFESSIONAL AND, YES, THEY DO KNOW IT ALL. SERVICE, THE STORE IS SO CLEAN IT'S, BEAUTIFUL WONDERFUL COLORFUL AND JUST FOR, YOU!!!!
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September 2023 by Kenzie Paige
Clean, good selection of most things. Costumes are scarce at this location (mostly sold out), at least when I went. Wouldn’t come back again if that’s what I was looking for.
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September 2023 by Hardly Mz
It's not like other party stores seems you'd not carry all of the party items unless your having a balloon party..
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August 2023 by Dorcia Battin
Went here to pick up some last minute items for a birthday party - I was able to find everything I needed great store and location
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May 2023 by tom dietz
Last night we got some balloons filled for a party. This morning they were on the ground. I took them back and was advised they dilute their helium so they don’t last long. I was never told this and there are no signs that show this. Dollar store balloons last for days. I brought my own balloons back with me this morning and they refused to fill them for free. I assumed this would be a common courtesy. Will not be back.
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February 2023 by Anna Rousk
Got balloons for a coworker leaving. Girl was super nice and helpful.The reason for 2 stars.. the letters in the packaging are not what was displayed!! Packaging with a B had a C inside. After I blew all the rest of the letters up it was the last one to be done of course. No chance to return now.. and ruined the suprise.And of 5 balloons blown up there 1 was totally flat the next morning
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February 2023 by sarathi jeyaraman
Great staff, I had planned for Gender revealing and the party city staff helped me with the setting up surprise reveal as per my request !!
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February 2023 by Julie Spagnolo
Placed an online order for party supplies for my daughters birthday which included a balloon bouquet. Picked up last night and woke up to all the balloons on the ground. I went in to ask if they could reinflate them. ( they couldn't) The manager Kim was AWESOME!! She is making a brand new bouquet and having it delivered to my house. That is amazing customer service!
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February 2023 by Kimberly Rivera
Amazing! They went above and beyond to help me when I realized I wouldn’t be able to do the balloons myself. I also had ordered something the wrong way and they proactively made it right for me.They also were super kind to my sons, asking our birthday boy all about his party. The balloons they did really made our event look spidey spectacular!Thank you for your kind, gracious, service and Team!!! You made me a lifelong customer!
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December 2022 by Steve moss
Don't offer curbside pickup if your employees are to lazy to do it. I waited over 40 min for my order and still had to go in to get my own order. Amazon will be getting my money from now on.