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January 2024 by Ashley Bennett
Will definitely be back for all my cars tire needs. Excellent experience. The customer service was wonderful and Kyle went out of his way to help & make sure I left satisfied
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November 2023 by Thomas Seccamanie
Service manager is great to do business with. Truly a man of his word, He had made a mistake in the quote to my advantage, pointed it out, saying he would live up to the price quoted, this time. Was fast, and I plan on returning
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October 2023 by Jeffrey Judge
Outstanding service!! I was in from out of town and had a gouge in my tire sidewall. I had to be at the airport within the hour(on a Saturday). Explained the situation to Kyle. He took action immediately and got my tire replaced under 40 minutes! Both Kyle and Tim provided courteous, quick and excellent service. I highly recommend Palumbo Car Care, thank you for helping me out of my nightmare scenario!!!
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October 2023 by Patty West
My husband works at one of Newark’s road construction sites which is a 2 1/2 drive from where we live. On his way to work on Friday morning, he hit something and his tire went flat; was actually completely slashed. He requested that I come up there and take his tire and get a new one so he didn’t have to miss work. After trying to get a new tire put on the rim, I was told by two other places that they were completely slammed and couldn’t do it without a significant wait. One of the other places suggested I try Polumbo. From my first phone call, he went out of his way to get a new tire on the rim and send me on my way within an hour. I obviously don’t live locally, but I would highly recommend them to anyone looking for fair and good service. Thanks again for making my bad day a little easier.
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September 2023 by karl s
I needed advice on getting new tires and rims on my Jeep so I decided to try out Palumbo's Car Care since they were very close to where I live. I was not disappointed at all. Tim helped me figure out the best combination that I was looking for. Set an appointment and loved the results of the new tires and rims. I would definitely recommend this place to anyone.
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September 2023 by Constance Tidwell
Just bought new tires for a 1967 Chevelle. The tires were ordered and arrived next day as promised. The service provided by Kyle was EXCELLENT. Toby the tech who balanced and mounted the tires was also amazing. I would highly recommend this business to anyone that wants a great tire and fantastic job done. Thank you guys for taking such good care of us!Service: Tires
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August 2023 by Kalia Kornegay
The wonderful team at Palumbo’s truly saved me! Got a flat on 95 during a long road trip and couldn’t find anywhere nearby to replace my tire as many were closed. Kevin said come on by we’ll have you out and ready before we close at 3, and they delivered. The team was friendly, knowledgeable, and got us on the road as fast as they could. Thank you again.Service: Tires
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August 2023 by Matthew Hammond
I have used them for years and been satisfied , but lately I have been disappointed. A little over a year ago I went to the with a nail in a tire. They said they could not fix and I needed new tire, which I thought was odd as it was not that close to sidewall. Then they said, since your other 3 tires are worn your ride will be off, so you need all new ones. So I got 4 new tires.Fast forward a year later and I get a screw in a tire on a newer vehicle. (9k) miles. Same deal, can’t fix, need new and at minimum I should get 2 and put them on rear of truck. This screw was actually closer to sidewall than nail was.I left, went to another place and they patched tire with no issues. 7k more miles on tire so far.So it seems as if the last 2 times I have been there they have tried the “can’t fix, need new” sales pitch. I fell for it once as my tires did have 40k on them and tread life was rated 50k, but the second time I am glad I did not as my truck tires run about $400 each.I get it, it is all about making money. However, treat a frequent customer correctly and you will never lose their business.Service: Tires
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August 2023 by Wade R.
Used to swear by these guys, but when I took my truck to them this time, I ended up waiting two weeks on a diagnostic because "their mechanic was on vacation in Japan". Afterward, they went straight to asking to change the distributor for $1000+ and potentially fuel injectors for another $1300+ in addition to the $130 diagnostic. Instead, I had it towed home, changed the distributor cap on a whim for $50, and it ran fine again. These guys would've upcharged me by thousands and left me waiting nearly a month in the process. Never taking anything back here.
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August 2023 by Maggie Clive
Quality customer service and repair work! The mechanic stayed late to repair our SUV so it could be done before he left on vacation. Highly recommend.
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July 2023 by A. Turner Jones, Jr.
These guys just saved the day for me (for probably the 4th time, too). Drove over a nail and had to put on the spare on the way home from Baltimore. Called just after 5 to see if they would have any availability to help me out when I got back, even though they close at 6. Well, Kyle and Tim made it happen! Getting here by 5:30, it was in the shop getting patched within 5 minutes. They’ve saved my butt before and today they did again!Update: Solomon did a great job getting my tire patched up and got me back on the road!
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June 2023 by Ali Attebery
Got a flat and the guys here were able to get me a new tire on my wheel in about 15 minutes as a walk in. They were fast and the customer service here is incredible
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May 2023 by Kimberley Howard
We had a small pin hole in our left back tire not knowing the area was told of els tire couldn't find it then went to Walmart wasn't open and a nice lady told us about Palumbos car care my husband went in one of the gentleman came out checked the tire out and with less than an hour had new tires that were needed the service and the people that worked there were so helpful and friendly thank you again the Howard'sService: Auto tire replacement
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May 2023 by Isaac Oribioye
Excellent service. Honesty is of great value when dealing with car repair business. These guys have it in abundance
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May 2023 by Michael Radigan
Family business you don't see much of anymore. Honest, if you need it they tell you, if you don't they will tell you that as well. Very trustworthy
