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March 2024 by sarah bernstein
I went into the shop today with an unknown noise coming from my engine. I knew there was an issue with my car, but only Monro could identify the cause. None of the 3 other mechanics from other shops who took a look at my car could figure out the issue. Hank was both caring and knowledgeable, he really helped me out without any charge. I will definitely be returning and referring my friends!
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March 2024 by c c
Thanks!
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March 2024 by Deb Bernstein
Showed up at a moments notice. Taken take of without delay by Hank. Totally appreciate his honesty and professionalism in taking care of the vehicle. Highly recommended. I will be back
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March 2024 by Reece Janes
I called today with an urgent issue (skid plate that came loose and dragging at the start of a 4h drive) that needed looking at. As other people have said, it’s always hard finding a good mechanic that won’t charge the earth, but this auto centre is absolutely fantastic. The team were able to see me immediately and gave top-tier, quick service. The customer service was great from start to finish. Highly recommend this place. Thanks again
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February 2024 by Jody
I took my car there to have diagnostic testing done to see what was wrong g with my car. Mike told me what codes popped up and gave me a quote of $2103.45. I took my car there on a Monday. I was calked on Tuesday with the quote. Mike said he would call me once my car was done. I called him on Wednesday evening asking about the car. I was told they just finished putting in the spark plugs and then we’re going to put in the catalytic converter and it would be done, On Friday I still hadn’t heard anything from them so I called Friday evening and was told that it was still running tough and they didn’t know what was wrong with it. He told me he didn’t want to release the car back to me that way. Saturday afternoon I received a call from Mike saying that they still didn’t know what was wrong with my car and that I should take it to a dealer. I received my car in the same condition as when I took it in there. I paid $1918 for nothing. They didn’t fix my car, instead they basically robbed me of almost $2000. Worst experience ever!!!!!!!
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February 2024 by Melissa Triolo
thank you so much for your help!
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February 2024 by Mo
I have been having my car serviced with Monroe for many years and I am never disappointed. They go above and beyond and the customer service is always exceptional.
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February 2024 by Mia Kehnast
The people at this place are so nice!!
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January 2024 by Joan Rich
Monro worked with my warranty company to get car fixed and back to us quickly.
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January 2024 by Lisa Gensel
Quick service on a holiday weekend. Kept me informed about my repair. Tom e as very helpful. Thanks
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December 2023 by Angelique Hunter
I like the easy location, the friendly staff, the great work and the wait wasn’t too long.I just didn’t like that the tire sensors are a separate price and is very expensive!
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December 2023 by sm bess
Got a nail in our tire when traveling up north. Monro took us in and got us back on the road in under 1/2 hour-- so grateful!
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December 2023 by Zoe Cronin
I had a flat tire and went here to get air in the tire, and the employee filled all my tires with air. Upon inspection, he found a puncture in my tire and replaced it with my spare, all for no charge. I got a quote on a new tire and got it ordered that same day, and the tire only took a day to arrive. Got the new tire on my car the next day. Incredibly friendly and helpful staff—I’d definitely recommend coming here! Thank you guys again for helping me.
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December 2023 by Peter Heicksen
These guys just installed four tires for me. Their service was on point from the moment they answered the phone to schedule my appointment, through the moment I drove away with fresh new tires. I have trust issues with most mechanic shops, but I can confidently say this place deserves your business. There's a reason other reviewers say they drive across state lines for service here. I can't recommend them enough.
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October 2023 by Jaleesce Brown
Great place to go. I’m never disappointed and the staff here are always knowledgeable about their service. Being able to have trust in your mechanic is something i hold dear to me and I’ve found this with Monro!
