Martin Mazda Service is a highly praised auto repair shop known for its fantastic customer service and knowledgeable staff. Customers have consistently noted the friendly and accommodating nature of the employees, who go above and beyond to ensure a positive experience. The service center is particularly skilled in working on older and specialized vehicles, such as a 20-year-old Mazda RX8, which can be a challenge for many mechanics. The staff's expertise and willingness to take extra care of customers' cars have earned them great appreciation from the community. However, some customers have reported issues with the quality of the repairs, where the check engine light came on shortly after the service, requiring additional work elsewhere. This has raised concerns about the consistency of the service provided. Overall, Martin Mazda Service is a highly recommended choice for auto repair, with its exceptional customer service and skilled technicians, but there may be room for improvement in the quality and reliability of the repairs.
Called Martin Mazda for a warranty claim on my 24’ CX-50 after dealing with issues from my home Mazda dealership. Martin made the process a breeze.
Huge shoutout to Nyerere, he was phenomenal from first call to picking up the car. Multiple texts and follow ups. Will definitely start coming here for all services.
March 2024
The service is pretty good, the customer service is lack luster.
March 2023
Service was great the staff was excellent here. Thanks John