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November 2024 by Diane Donia
I love their coats
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September 2024 by Catherine Eruncak
I had the best experience with Ira. He couldn’t have been more helpful, kind and pleasant!
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September 2024 by Susan Parenteau
Not what I was expecting. No pajamas, very odd hours.
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July 2024 by R Mc
Longtime Lands End customer -- Thanks to Melissa for handling my convoluted return (No receipt but I had the original box which helped somewhat to research the purchase since the high quality shoe soles separated off the shoe! - I was hoping they could repair the soles in some central US location but that was a service offered last century - I am a dinosaur - the 2024 service method is to discard and replace with another one(which doesnt exist this year) / store credit).
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May 2024 by Deb Warner
Large selection here some staff helpful others not so much. I like those store because of size and availability of clothing.
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May 2024 by C T
Customer service alert. I had a quick size replacement to make but I was told they had a rule not to alllow anyone in after 6pm on Saturday. I called ahead knowing I was going to just make it in time and spoke to a nice person. But when I arrived at 6pm, the manager cruelly locked the door and turned her back as I jumped out of the car. I even tried to knock but they ignored me.
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April 2024 by Y P (YP)
The one lady who checked me out was extremely rude… unfriendly and cold, unlike the other younger folks that was part of the staff and was smiling, welcoming, and social with the customers.If you’re going to be unpleasant with customers, then lady you shouldn’t be in retail. She must have been the store manager or supervisor as her rudeness and curt behavior was also exhibited to her fellow cashiers/staff.Like the previous reviewer, they had displayed a large 40% off everything sign outside the storefront, which was false advertisement since the shorts were not part of that sale.
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January 2024 by pMichele Mitchell
Awesome store! Great staff! Merchandise was in great supply and if you didn't see it - they found it or something you liked just as much!
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November 2023 by Laird Cummings
High-end consumer clothing, with a lean towards fashionable active wear. More of a showcase, than a full selection, concentrating on the most popular categories of attire. Nice enough, but their calendar is MUCH more comprehensive.
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November 2023 by Kenneth Longmoore
Helpful sales staff.
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November 2023 by Malissa Mwakijolo
Not welcoming.
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November 2023 by Castmstr
Looked for a few shirts didn't have any I was looking for
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November 2023 by Brenda Mastropieri
The store is great but the swimming suits are horrible. The swimming suits say they are chlorine resistant but that is not true. Bought several swimming suits but had to take them back. I had only used them for two months and they were completely faded. Called the corporate store and they told me “2023-06-29T08:18:25-05:00, agent: The chlorine resistant suits, if you are swimming in a chlorine pool 2-3 times a week. It will last 4-6 months.”
Now I only used them once a week in a pool and they are completely ruined. If you purchased them for the shore you are fine but in the pool forget it
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October 2023 by Lucy Foster
The store is friendly and convenient; I just wish they carried the shoes. Because Lands End makes quite good shoes.
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August 2023 by vee
genuinely the worst brand ive ever shopped from. awful clothes, customer service, shipping.