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December 2023 by Jaime Mihok
We were interested in the McDonald’s crocks and the worker told us we weren’t allowed to buy them because McDonald’s supports Israel
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September 2023 by Tina C.
We walked in and almost every employee greeted us with a smile! The place was a little bust but we were able to find exactly what we were looking for. I didn't get her name, unfortunately, but the girl who helped us was extremely helpful and when she rang us up, she added a military discount for my husband who was wearing his US Army Veterans hat. We were blown away by her kindness and the fact that we didn't even ask about a discount but she made sure we got it. Great place for shoes, and tax free! Will definitely be back.
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May 2023 by Taekyrae Pearson
Very helpful when returning shoes that didn't fit (I got them online) I left with a order for shoes my size that will be shipped through mail. Friendly staff
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April 2023 by Google user
The employees did not have the motivation to help. I gave it a little time for them to approach me but it didn’t happen. They stayed at the register. One of them took shoes back and the other came and stood in the middle of the store looking on her cellphone. I finally let them know they took too long to give us help and told them we will take our business elsewhere. Sorry Journey they didn’t represent well. We made our purchase at the store next door and will go online to purchase the pair of converse my daughter wanted.
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March 2023 by D Taylor
I forgot your name. I think it started with a K. My kids got a pair of chucks and docs. You were such a sweetheart and so helpful. Keep being awesome
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March 2023 by Alicia Ruff
The employees did not have the motivation to help. I gave it a little time for them to approach me but it didn’t happen. They stayed at the register. One of them took shoes back and the other came and stood in the middle of the store looking on her cellphone. I finally let them know they took too long to give us help and told them we will take our business elsewhere. Sorry Journey they didn’t represent well. We made our purchase at the store next door and will go online to purchase the pair of converse my daughter wanted.
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December 2022 by Tanya Simpson
Great store accepts military discount.
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June 2022 by Stephanie Lee
My daughter and I came in and the employees were completely unhelpful! Twice an associate brought out the wrong size (one was a MENS 9) my daughter is a 7W. Then brought out a 7.5W and when I advised the associate that she brought the incorrect size again her response was “well we don’t have a 7 in that size”. Then all the associates were laughing and my daughter felt so uncomfortable we left. You lost a sale Journeys and future sales. Plenty of other stores sell vans and Converse shoes and are happy to help their customers to gain a sale. Hire employees who actually care because the ones working tonight are getting paid to do nothing.
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January 2022 by H T
Me and my daughter walk in to look at the shoes , but Two employees just talking and laughing, not even greet us . So I left ! Bad salesman! I would not spend money on no service , not even basic manner . Good buy !
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January 2022 by Lakeia Madison-Newkirk
Sales associates Dominique was extremely helpful. I wish Journey provided coupons or atleast loyalty points.
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October 2021 by 嫺 H T
Me and my daughter walk in to look at the shoes , but Two employees just talking and laughing, not even greet us . So I left ! Bad salesman! I would not spend money on no service , not even basic manner . Good buy !
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October 2021 by Tina Lovelace
This particular day the store manager is rude and disrespectful talk to crew people like they are her dogs are slaves that is unacceptable for a manager.
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July 2021 by Jeanette Adkins
Friendly staff great prices
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June 2021 by Lakeia Newkirk
Sales associates Dominique was extremely helpful. I wish Journey provided coupons or atleast loyalty points.
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May 2021 by Gigi Gonzalez
Great customer service.