John Kater - State Farm Insurance Agent
InsuranceHours:
219 E Main St, Newark DE 19711 Hours
About John Kater - State Farm Insurance Agent
John Kater - State Farm Insurance Agent in Newark, Delaware, is highly praised for providing excellent and personalized service. Customers appreciate the wide range of discounts offered, which are considered more than other insurance companies. Many reviews mention the friendly, kind, and personable staff who never make clients feel like they are a bother. The team, including long-time agents, is known for their professionalism, patience, and willingness to go above and beyond to assist customers. For example, one agent helped a customer quickly and easily update policies and even offered to deliver forms to make the process more convenient. Clients also highlight the agent’s ability to explain options clearly and work to find the best coverage at the best price. Overall, the office is recognized for its exceptional customer service, flexibility, and dedication to meeting clients’ needs in auto, home, life, and renters insurance. Many customers trust and highly recommend John Kater and his team for their reliable and caring approach.
Most Recent Reviews
March 2025
Excellent service, fast and helpful when you have a claim. Available to answer questions when you need it. John and his team are great!
October 2024
Had my policy transferred here from a Md location I was having difficulty with.
I ended up cancelling my entire vehicle policy and only keeping my life insurance with state farm as of today. It doesn’t go with out saying they are great here, very kind and personable . Never make you feel like you’re bothering...
read full commentOctober 2023
I would like to say thank you to Mary P!!She had nothing to do with my case but went out of her way to make sure that I was well taken care of and understood everything that I needed to do.She was extremely professional and very patient with me. If this is an example of State Farm it's a really good one! Thank you!
More Comments(34)
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