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February 2024 by Monique Stokes
Great sales, it was nice to just look around the store.
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January 2024 by Carla Lawrence
Cluttered and disorganized
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December 2023 by Nicole Flood
Went here a few days ago to do some last minute Christmas shopping and I had a pretty good experience while here. The store was pretty neat and clean too. They have a great selection of clothes and accessories and what not but I will say that the fragrance section is rather small.
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December 2023 by Hector Alcy
It's a department store.
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December 2023 by Elizabeth Phillips
Perfect place for prom dress shopping
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November 2023 by Jorge Rodriguez
I always get what I'm looking for I like ? going to this place
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October 2023 by Matthan Griggs
Tye, the photographer, was skilled and patient. The background choices get great.Easy to make appointments.
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September 2023 by sridhar y
Awesome departmental store located in Christiana Mall, DE. Store is fully organized and well maintained. Lot of crowd this Saturday. Customer support people are always nice here. Helped us on various items pricing and locating for us.
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September 2023 by Julio Velasquez
Will never come back here. Terrible customer service, very rude and unfriendly. Funny thing is they don’t have any type of bag (free or paid) so I went out with half a dozen underwear pieces plus other small items in my hands.
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August 2023 by Dennis Smith
Grew up going to jcpenney and this store at the mall has seen better days. Some staff are friendly while others are just ok. Store looks very much the way it did in the 90s. The loss of nike is sad since you could buy nikes for a fraction of the price.
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July 2023 by Scott LaScala
For an older store of yester-year, this is a very nice place. They have a large selection of items that are stocked very well. It's clean and organized and the prices are wonderful.
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July 2023 by Lauren Pala
Kimberly in the men’s department was so sweet, confident, and went the extra mile to help me with my unique shopping situation and make sure that I was satisfied! She really knows customer service and what it means to help others.
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June 2023 by Kerry Schroeder
Most of the store was clean. Shoe department was terrible with shoes missing in boxes and shoes laying around out of the box.
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June 2023 by lindsey wittman
First time going to the mall since the pandemic mandates have been lifted and now I remember why. Only 2 people at the main check out desk. Both were helping a customer but once it was my turn I smile, go to walk up and say hello and the women who proceeds to say she doesn’t have to help me and walked off. I work customer service and I’ve been reprimanded for way less. I hope you get your employees sorted
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June 2023 by Peter Keyes
My daughter and I were recently in this store looking for outfits for my sons high school graduation. We were unable to find anyone to help us in multiple departments, and the staff we were able to find were not helpful at all. Normally JCPenny is a good experience but they dropped the ball on this occasion.