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February 2024 by J “Jimi” Manci
Luv the easy in and out get what ya need and go also staff is excellent
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February 2024 by Kimberley D Sammon (BluDog ROOFING)
Contractor counter guy wearing overalls was rude. I asked him for some help in getting 20 sheets of plywood, and he pointed and said it's right over there. Get yourself. I spend in the 10k a year with HD; i own a roofing company. I told him the New Castle branch is ALWAYS willing, and he told me to go there then.
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February 2024 by John goglia
Not bad.. treated as normal user of what they sell
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February 2024 by Olney Ho
Colonial Marble and Granite, subcontractors for Home Depot, were a nightmare to work with. I recently had countertops installed through them. They did not install air gaps properly, which was an existing feature on my old countertops. Now, the dishwasher has been backing up and not working properly. When I've tried contacting them about the issue, I keep getting passed around on and told that it was my responsibility to tell the installers to do their job. Please do yourself a favor and avoid them and save yourself headaches.
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February 2024 by Laird Cummings
Older store; the aisles are a bit narrow, but the store is well-stocked, and the staff are helpful. Checkout was smooth and fast.
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February 2024 by Juan Velasco
Very friendly and they speak your language.
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February 2024 by Rubeen Israni
We bought a new water heater (Rheem ) from HD a month ago. It has already stopped working! Rheem gives a 6 year parts and 1 year labor warranty. However, when we called Rheem they said that they cannot honor it and that we should get our own contractor out to look at it and they will pay us up to $175.00 to cover the contractors bill. I am really disappointed in the service we have received. However, when we got in touch with Home Depot, they did replace the heater.
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January 2024 by Lena G
Found a new shower head.
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January 2024 by Johanna Bliven
One of my favorites
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January 2024 by M S
amazing
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January 2024 by Carmen Alvarez
Love the staff and atmosphere Everytime I come in
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December 2023 by Elizabeth B.
When a retail outfit is knowingly selling seriously defective appliances and will not stand behind their inventory, you know you are dealing with a disreputable company. When the store manager is never available to speak with and the employees say that they don't know the manager's email, you know that you are dealing with a rotten company.
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December 2023 by Abu Rustam
If you wanna buy Blinds from The Home Depot, Kadeem is the right associate to assist you!! He is amazing and will give you right advice, measure and cut for you!! 5 Star for KADEEM!!
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October 2023 by J J
Many times when I search this particular store's inventory and location online it's either they don't have it and want you to order it online or the product isn't at this location where it said it is. If you have to get it at the HD store then the HD in New Castle is the best bet.
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October 2023 by Nicole
Ja'mea was absolutely amazing at making our two new keys. She was very personable and she actually asked my daughter and I if we needed help. I would definitely recommend her at this specific Home Depot on Churchman's Rd. because of her customer service knowledge and skills.
