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March 2023 by Reema
Honestly worst customer service I’ve experienced! I went to return my shoes and had the box on counter as I waited 10 minutes for someone to come when the store was basically empty and when the girl came she did not even say hi or any sort of greeting, she just took the shoe box and stared scanning. She was very unresponsive and didn’t not speak besides saying “I’ll be with you in one second” as she leaves to help another customer mid scanning. In the end she didn’t reruns my shoes since there was a little bit of dirt on the bottom of the shoe since obviously I wore them once yet they were still very clean!
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January 2023 by Larry
The lines are long because they have the right products for people that love Athletic Attire....but they have a smooth system in place to get you the sneakers you would like to try or purchase and a speedy process of making your purchase. Definitely my go to when I am looking for something to add to my collection
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January 2023 by Cheryl D. A. Brown
In and out quickly. They didn't have what my grandson was looking for. But the store is very well put together.
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September 2022 by Tiara Raymond
They never have what we need or the size. They carry unique styles of shoes which is nice.
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September 2022 by Matheus
Good store, unfortunately same hats are way overpriced compared to competitors.
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August 2022 by L C
I just visited this location for back to school shopping. I’m giving the low rating because I was mocked by a female employee who was running the register. I called a male employee who was assisting me “sir” to get his attention and after I returned a shoe box to him and thanked him for his help I turned to leave and I heard her say “sir” over 5 times before I got to the door. There’s no call to management that would ever fix that behavior, so yes, they need to work on their employees ETHICS. No rise out of me, I’m grown. But your employees will either help you grow…or close.
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July 2022 by Julenni Zurita
Staff are trash and barley bother to help you out. All they do is be in the back only 1 cashier and 1 person in the sales floor ! Seems like staff just sees your coming towards them to ask for help and they walk away to the back . Horrible ! Need better staff !
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November 2021 by Cara Martin
Only place I have been able to find shoes that I like that actually had my size! Me, hubby and my son all got shoes here after going several other places and not being able to find the style/size we needed. Staff was very helpful and friendly.
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August 2021 by Luke Wallis
A return was refused in store but when I called, customer service said the window had not expired and was confused why the store wasted my time.
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August 2021 by Brian Safian
I'm not sure of the lady's name that helped me out, but she is the real MVP, I would definitely do business with them again. I'm so hype that I got the last pair of Griffey Black Freshwaters in my size!!!
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June 2021 by Amber Williams
Backdooring is done here definitely! Beware before you waste your time standing in line only to be told everything is sold out or you have to guess what size the employee is thinking to get the last pairs available. Such a joke!
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June 2021 by abu salah
I asked them if they had any sizes of the yeezys 380 alien and they kept on saying we’re sold out on those sizes, yet someone was getting sizes that are available but kept telling me they are sold out. Disappointed, they leave them for back doors.
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May 2021 by Alexandra Miralrio
Walked in with my kids. Saw a nice pair of sneakers. Asked the employee didn’t catch her name but she had vitiligo. Waited for about 10 minutes and she ignored us and helped other people. She never brought me the shoes and didn’t even say if they were in stock or not. That’s alright, I’m not pressured in giving my money to businesses who don’t know how to treat their customers. I walked right over next door to champs and bought the same shoes I was looking for. Best $150 spent and great service.
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May 2021 by Thomas Lyons
I just walked in there wanting to buy a pair of shoes. There were two kids in the corner that work there joking around with each other that never came up to me. They were just hanging out. I wanted to buy that 200$ pair of Adidas ultra4D or some thing but I’m not going to now. It makes me feel ignored. I’m still leaving you fives because if I don’t it hurt your score. But this is a bad review.
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May 2021 by Josie Rosado
The customer service is great and the help is awesome.
