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December 2023 by Renn
Take your money elsewhere. Opening an account here was simple enough but actually using the funds I deposited? Impossible. They'll cry "fraud!" put a hold on your account without telling you, slap you with an overdraft fee when you try to withdraw money, then speak to you in the most condescending manner when you call to find out what the hell is happening. Bank of America confirmed that the cashier's check I deposited into my Dexsta account was approved by them, NOT marked as fraudulent, and that the funds succesfully transfered, but Dexsta's fraud department continues to insist the fault is mine rather than THEIRS. I intend to file a complaint with the BBB for what it is worth but in the meanwhile, 90K down the drain thanks to Dexsta.
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December 2023 by mr. jahin
Take your money somewhere else they suck…they can’t even help you properly…women just told me they can’t verify my account and I gave her all the right amount and just stuck my credit card payment amount.They suck even though my credit card company was very helpful they sucked to not help me
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November 2023 by Linda Schultz
I wanted to make a car loan deposit through Louviers Credit Union. My credit union is in Florida. Rep said share branch is closed at 4pm so the rep from Louviers said to go to Dexta. I went to Dexta in Newark and manager said all shared branches are closed at 4pm but you can open an account for $5.00 and we can deposit your car loan payment. I think her name was Dayna. I gave her $5 and all my paycheck stubs to prove I worked in Delaware. Dayna changes her mind and says well you won't be able to transfer your car loan money to Midflorida Credit Union until 60 days. I said " why didn't you tell me that from the beginning? All Dayna could say was sorry. I drove from Louviers to Dexta for nothing and now I will have a car loan late fee because of these incompetent credit unions.
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July 2023 by chris james
If your considering, read thisYou can't deposit a 3rd party check. But this branch took it to the next level. 2nd time back - Wife's check, even with her there requesting to deposit the check into my account.. but our addresses on idetification don't match, "bring mail" was what they told us. 3rd time back - everything is in my name and the Wife appreciates it, very much so. (But she still gets all sorts of mail and packages). Story short, brought the mail.. they couldnt accept that mail. There's no way to add my wife to the account either in that case, and that's pretty much what I was told. Like it was rehearsed by some miserable, petty, ragedy 40 year old who just got their first hallway office at "Dexsta" 6 months ago. Sorry, it's infuriating conducting your business somewhere that is going to treat you and your family this way. So don't do it to yourself. There's 10-15 other policies that no bank ever thought of using also, it's 95% hassle. You might save 50 cents to 2 dollars if you don't qualify for any of the regular bank's checking accounts and minimums but I'm writing this because it's inconveinient on every level, to the point that it's disrespectful. Thanks
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May 2023 by Roberta Dilling
I use the drive thru and everyone is friendly and helpful.
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May 2023 by Kayla Loca Music
I called in today April 10th, 2023 at 10am and spoke to a woman about depositing money into my account (what bank I have and other info) and was told it wouldn’t be an issue. I went in at 10:30am and spoke to a woman (she was Hispanic, wore glasses, had black hair and was at the first window). She informed me that the info I had was wrong and didn’t give me any more info so I called the number back and all of a sudden the call wouldn’t ring through. Unprofessional.
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April 2023 by Phil
A daily withdrawal limit of $2500 for shared banking customers is childish. That doesn’t help anyone and screams “we don’t have any money to give you”. It’s 2023, do better :)
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February 2023 by Jak Cook
Katie Mccullin at Dexsta was phenomenal! 5 star service Honest, and very knowledgeable friendly and helpful. I walked in not knowing what to expect rates wise, market Increase and high apr's from other banks, high monthly pays ect.but she exceeded my expectations on my loan and even broke down everything I needed to know about financing. Dexsta Federal Credit Union is excellent, Very Upfront honest and will listen to your needs Thank You So Much for your help.
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December 2022 by Lois Guild
Wonderful and professional staff
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September 2022 by Roz
They had no problem approving me for a credit card, car loan and personal loan when I was doing well. Yet when I was going through a rough patch and needed a little help they could not help me.
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March 2022 by Evie
Everyone that works here has been very helpful to me.
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October 2021 by Jerry Musto
The place to go if you want to feel like family.
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April 2021 by Carol Sharkey
Appointment only. Very friendly staff and Katie helped us get an auto loan easily and for a great rate.
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March 2021 by Marie Marie
I would advise anyone looking for a credit Union to look elsewhere.
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February 2021 by Evan Williams
Quick, polite and prompt service from the drive-through.
