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August 2023 by Keyshla Valentin
Nice place and nice people. Good place to shop at if you need anything.
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May 2023 by Beth Bonnier
I frequent Concord Pet located at The Shopped Of Red Mill often and the guys that work at night during the week and on the weekends are rude, lazy and have zero customer service skills. I was able to visit the store on 4/8/23 during the day and the guys working that day displayed a great attitude and were so friendly! The one star review is not a reflection of the staff working during the day or of the store itself, but of the help or lack there of for the night/weekend staff. I don't know why I didn't learn my lesson sooner and avoid going at night, but going forward I will certainly be visiting the store during the day on weekends to ensure I'll be greeted with a smile and receive good customer service.
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May 2023 by Ivy Aquino
Good store. Nice to find different pets items. Some expensive but good quality
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March 2023 by Chuck Nice
It was pretty clean and the gentleman that was behind the counter answered all my questions the best he could. I truly appreciate that.
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January 2023 by Jerry Barks
Always great service, large variety of items and good prices. Highly recommend.
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October 2022 by Paula Jennings
Staff is super helpful. I brought my cats in as I could not figure out harness that animal emotional support sent me. They sent me small dog instead of small cat. The staff fit proper harnesses & leashes to both my cats. My cats have never been upstairs. I need to find out how to train them to walk on the leashes. But the harnesses are on so I am halfway there.
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October 2022 by roybatty6
Bought a Soresto flea collar from Concord Pet Foods & Supplies on August 11 2022. The Soresto collar had ZERO effect on my dog. After the prescribed waiting period my dog still had significant fleas. I went to the store where I purchased it and asked questions regarding exchanging the collar as it could be defective and left my phone # for the manager to follow up on it. A week goes by, NO call. I stop in again on 9 22 2022 and employees are staring at their phones not bothering to greet a customer. The manager said to call the manufacturer for help. A retail store must stand behind the goods they sell.Maybe Concord corporate can help.UPDATE : I was contacted by Concord corporate recently, will update results.
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September 2022 by Olivia stenzel
Great small, local business! I can usually find my dog food here even when it impossible to find online! The staff is always very friendly and helpful!
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July 2022 by Jean Carroccino
Red mill Concord pet is where I go while awaiting my Chewy order if I run low. As always it is clean and they are helpful if needed. I love visiting the adoptable cats also. Good when you need animal supplies compared to all other competition.
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July 2022 by Benjamin Adams
This is about the best place to get pet supplies, they have an excellent selection and the price is better than buying anything from the grocery store.
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April 2022 by S A Griffin
Revising my initial review as I visit this location weekly these days. Staff are diligent and always offer assistance…even though I rarely try to bother them. During the peak of Covid, the team never lost focus and always greeted me as though it was my first visit. They can get busy and things may not be in stock but it’s not their fault as they serve a ton of folks or should I say our pawkids.I like supporting local and like that the team at this location always go above and beyond.Thanks!
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March 2022 by Stephen Moores
I have two boxers that I walk every day. If you have boxers you know they do what they want to do including wandering all over the place instead of walking nicely. I went to Concord Pet to find a double leash attachment and the staff took me right to it. I attached the double lead to my leash and they walked shoulder to shoulder for our two mile walk. No struggling with untangling them and me anymore; just a pleasant walk.
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March 2022 by Robin Black
I normally don’t go to this Concord pet I normally go to the one on Marsh Road. But my dog was out of dog food and I was on my way to Camp Bow to pick her up so I said let me stop here. I will never go to the store ever again I was treated so badly by this Blonde Hair Wonsan behind the counter so rude, unprofessional I just couldn’t believe it. They didn’t even offer to carry a huge bag of dog food to my car rather than you know their conversation was more important. I will never go to the store again because I am not giving my hard earned money to rude people.
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February 2022 by Heather Hamill
The manager and staff at the Redmill store are AMAZING!!!! We found a product at another store that our rabbit loves. After bringing the package into the manager, he ordered for us the 2 flavors our rabbit loves the most! And reasonably priced!
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January 2022 by Vint “SlimPikenz” G
This was my first trip to this Concord Pets. It's a bit out of my way but the closer spot was all out of meal worms for my sons gecko(Bailey). I was greeted as I walked in and helped right away, in and out within 5 minutes. Very clean establishment and the 2 young men working there were very polite. I will frequent this store more often.
