“I experienced a power surge at my house, which impacted the computer and caused it not to turn on. I decided to take it to this place to have the hardware checked, and the technician was exceptionally thorough in discovering the issue and providing a timely solution. Communication was amazing, the price was reasonable, and the service was great. He even kindly assisted my wife in carrying the computer to the car as she has a bad back. What an outstanding service and a great guy! He truly deserved more than 5 stars!”
“First of all I would like to thank Eluktronics for your customer service and how quick you guys were able to deliver my laptop to me. Okay so this is the second laptop I ever purchased from Eluktronics the first one being the Max 17 back in 2020 which I gave to my brother for his birthday. He still has it till this day and loves it so much. Now after making my purchase for this specific model RP-15 with the specs it has (Ryzen 7-7840hs paired with the Nvidia RTX 4070 with 64gb DDR5 RAM) is by far the best laptop let alone computer I've ever had hands down, the startup setting up Windows was quick and a breeze with zero issues. This thing is blazing FAST! I also ran some test rendering 4k videos through DaVinci resolve, Filmora, and also OBS Livestream test, and this thing didn't break a sweat one bit. I love this thing and am extremely satisfied with my purchase. Thanks again Eluktronics for an amazing laptop y'all are the best in my honest opinion.”
“I recently purchased a new computer at the Apple Store in the Christiana Mall and received what can only be described as truly exceptional service across multiple visits.
My initial purchasing experience was handled by Miguel. I visited the store three times before committing, and Miguel was incredibly patient and knowledgeable, answering every single question I had to ensure I selected the perfect computer for my specific needs. When I changed my mind on the color, the exchange was handled seamlessly, which I greatly appreciated. He truly took the time to make the buying decision stress-free.
The service didn't stop there. I later required extended care for a crucial data recovery issue. Miguel quickly set me up with the Genius Bar, where I met Josh. Josh worked with me for an astonishing seven hours to save the photos on my old backup hard drive—pictures from the first five years of my children's lives. Losing these would have been devastating. Josh was relentless, keeping an incredibly positive attitude while diligently trying a variety of complex solutions and even pulling in colleagues for creative ideas. I was so impressed that Miguel even came by to check on my progress during this lengthy data recovery session.
The professionalism and dedication of the team, especially Josh and Miguel, achieved every goal I set out to accomplish. Not only did I walk away with an incredible new computer, but they also saved my most precious digital memories. This is truly top-notch service. Thank you!”
“Good salesman and door greeters, just not so happy about the prices of the electronics. I went in to look for a phone case ended up being sold out of cases and ended up wasting my time. Ended up ordering off Amazon for almost half the price.”
“I called earlier today and spoke with Scott - I’ve been having some strange problems with my personal computer, and got some great ideas for how to solve those problems. Thanks Scott!”