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February 2024 by Daniel Sotelo
I bought a brand new iPhone 14 Pro from AT&T. I came to this store for a case for my brand new phone. 2 hours after putting on the case my phone was completely cracked in the back and the front of the screen. I did not drop it or bend it. The case was extremely tight to put on to begin with. The pressure must’ve made the glass shatter in the back and front. Do not buy these cheap manufactured cases unless you want your phone to crack.
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November 2021 by Kirby Fields
Do not come to the store the people are crooked not fix the phone after I paid $100 and then they asked me to pay another $50 to fix what they broke they are terrible staying away alert stay away
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November 2021 by Yasin Arafat
You are best in a America
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October 2021 by Kay O'connor
Staff checked me out while on the phone with someone so I couldn't ask questions. None of the items had prices so i didn't know how much my case was until it came up on the credit card reader.
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August 2021 by Zak Gland
Went in to get my s10 screen replaced today, the guy working did an awesome job replacing my screen. He had other customers bothering him while he was working on my phone and still did a great job. If I break another screen, I'll be back for sure.
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April 2021 by Joey Nguyen
I have no words to describe this terrible service. I never went back to it again. Please do not step foot in any of the cellairis stores in the Christina mall
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April 2021 by Robert Bolen
Great place to turn your cracked screen into a broken phone.
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March 2021 by Zak Glizand
Went in to get my s10 screen replaced today, the guy working did an awesome job replacing my screen. He had other customers bothering him while he was working on my phone and still did a great job. If I break another screen, I'll be back for sure.
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January 2021 by Ajs thekiid
My partner had bought a cellphone case before Christmas of 2020 for almost $40 and the case is already messed up with no serious activity to cause damage. You have to ask for help which is not a problem but they try to rush you out the door and are rude. Never will buy again. I think you should do the same.
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January 2021 by Fazx
Got a iPad screen fixed. One week later, Touch ID doesn’t work. The screen has a ghost touch. Not only that, the screen had letting dust and lint inside so now, there is dust inside the screen, Can’t get rid of it. I nolonger have this iPad due to the poor screen they used. this place is so unprofessional, and a scam. the cases they sell are obviously fake. the screen protectors are literally dollar store screen protectors, they installed it but now has so much dust and they didn’t even clean the screen. Everyone! Please DO NOT fix your screen, please go to real retailers like the Apple store or Best Buy. I’d rather pay $30 more dollars to get my screen fixed PROFESSIONALLY. I regret coming here and never ever will i come back, I hope this store closes. Don’t go here. Unprofessional business.
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September 2020 by Vinay Patel
Went to repair my screen and the new screen had a small scratch on it. I noticed it right there on the spot and told the person working there.. he goes "sorry its not my fault, I opened a new screen replacement, it must have happened while the screen was on the fixing toolkit that I use".... Seriously? Its your fault if you just handed me a new screen with a scratch on it. Doesn't matter how it happened, it happened from your end. He tried to convince me that it's so small and it doesn't matter. Would you pay $250 for a product that has a scratch on it? Especially one you noticed within the second of seeing the product? The person working has no customer service and does not care. He even ignored another customer that was in the store and said "I'm busy fixing a customers phone" and completely ignored the other customer that had an issue with their case. If Cellairis cannot have enough staff, they need to have a better person that can manage everyone that comes into the store and not scratch one customers screen and completely ignore another customer. Do not goto any Cellairis in the DE mall.
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September 2020 by Sheila P.
Went to repair my screen and the new screen had a small scratch on it. I noticed it right there on the spot and told the person working there.. he goes "sorry its not my fault, I opened a new screen replacement, it must have happened while the screen was on the fixing toolkit that I use".... Seriously? Its your fault if you just handed me a new screen with a scratch on it. Doesn't matter how it happened, it happened from your end. He tried to convince me that it's so small and it doesn't matter. Would you pay $250 for a product that has a scratch on it? Especially one you noticed within the second of seeing the product? The person has no customer service and does not care. He even ignored another customer that was in the store and said "I'm busy fixing a customers phone" and completely ignored the other customer that had an issue with their case. If Cellairis cannot have enough staff, they need to have a better person that can manage everyone that comes into the store and not scratch one customers screen and completely ignore another customer. Do not goto any Cellairis in the DE mall.
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August 2020 by ryan davia
DO NOT GET YOUR SCREEN REPAIRED HERE. Brought two iphones in for screen replacement. Since using this company, one phone is completely ruined (no display, does not charge, does not vibrate/make sound.) Other phone barely responds to touch, very difficult to text or use device.) This service also took multiple hours to complete and the results were Atrocious.
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July 2020 by Justin Reyes
These people are not very professional, plus the screen they gave me as a replacement to an iPhone was the worst LCD screen I have ever seen in my life and I don't ever do reviews so you know they're bad.
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June 2020 by Chris Lopez
Don't go here. Called ahead, asked if they could do my repair, drove 20 minutes to the store where they not only couldn't do the repair, they denied that I ever called, that they had quoted me a price or had agreed to the repair and goaded me into calling their number saying I definitely hadn't called that store. His phone rang obviously. Don't go here.