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June 2022 by Edward Thayer
It's a truck rental. Not cheap but good when you need it.
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March 2022 by Della S.
Absolutely terrible. Rude people. No help at all. Didn't say anything about the credit card before we got there. We were stranded for 5 hours with no help. Awful.
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October 2019 by Jynnelli Riddle
Owner Robert (Bob)Teague doesn't have any customer service, I guess dealing with "college kids" all the time. Well I'm not a young kid. To tell me 2 days before moving when I reserved 3 weeks ago, and have attitude about "figure it out".....He shouldn't deal with people.
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July 2019 by Ed B
We had a reservation booked for a 26ft box truck for a one way move. Bob called to tell us that he has the truck, but he is not going to rent it to us unless we drive the truck all the way back to his location afterwards and pay for all of the extra miles to do so. He literally threw a temper tantrum over the phone. It is unfortunate that Bob is mentally unstable and unable to run a business that involves human interaction. Budget needs to terminate their contract with this independently owned location.
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May 2019 by Emily Bergman
I wish I could give this place 0 stars. The man working there is rude, sexist, and acts as if you are inconveniencing him. Budget should drop this establishment.
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May 2019 by XX XX
Terrible location. Stay away. Owner/manager is clueless. Never seen such a rude person. Trucks are old and dirty.
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May 2019 by jordan johnson
This location is functioning out of a rundown gas station. The owner needs to definitely improve the property to draw in new customers.
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October 2018 by Random ChineseGuy
Rudest staff I've ever met
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September 2018 by Aaron Michael Cox
Stop sucking in every facet of your horrible "service"
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August 2018 by Siana Broomer
Omg please do not go here!!! Such a horrible experience!!! The old man at the counter is rude as hell. I walked in smiling and said good morning and he just held his finger up to tell me to hold on customer service is horrible then he threw a fit because I didn't have the back of my card signed. If this wasn't so last minute I would have went somewhere else!!
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August 2018 by Annette Prosceno
Terrible customer service. Lost almost 2k over 173 dollars
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June 2018 by Jessica Garcia
HORRIBLE!!! If I could rate this place with a zero star, I WOULD! The man that runs this location is RUDE & NASTY!!! I will never give budget a dime of my money because of this man's poor customer service. I made a reservation for a moving truck that "apparently" was unavailable. The man called me with an attitude stating the reservation should have never been able to be processed & that my card would NOT be charged. They took my money anyway and when I called about a refund the man gave me an 800 number & stated he could do NOTHING. Then hung up on me!!!!!
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June 2018 by deadman wonderland
He was very ride rushed me out the door when I got my truck made it sound like the insurance was only 7 dollars when it was really 37 his a huge scam artist and very rude I would get my truck any where else next time
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January 2018 by Miki Hatcher
Our truck was ready. Our service person was very professional. He saw our needs and was able to make excellent suggestions. The only thing I forgot to ask about was straps.
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December 2017 by Heather Townsend
I rented a truck from Budget on Kirkwood highway for $39 on October 31st. I traveled 20 miles and returned the vehicle in 2 hours still on a full tank of gas. My card was charged $103.00. I've called several times and nobody has called me back in 5 weeks. Very unprofessional.Finally 6 weeks later Bob calls me back with a nasty attitude telling me he had left me 3 messages. I received none of them. I had to call the mother company who said the truck wasn't brought back on a full tank. I can't prove that now, so they have just gotten over on me for $39.15 which is what they charged for 1/8 tank of gas! Be careful. This company is CORRUPT!
