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October 2023 by Gordon Shumway
Just wanted to leave a review review for Benchmark. Brought my van in to be serviced and I cannot say enough good things about my experience. From the professionalism of my initial call to the repair and communication throughout. I would recommend Benchmark Transmission for all your transmission needs. Thank you Dante!Service: Transmission
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August 2023 by Jason Woodland
Brought my vehicle there after a local dealership told me that my vehicle would need the transmission replaced to the tune of $8400. Benchmark checked it out, advised there was a service bulletin out regarding my vehicle model. The bulletin basically advised of getting the transmission computer retuned.However, if the retune did not work, they explained what my other options were none of which were near tge $8400 the dealership was trying to charge me. They were able to retune the transmission computer. I am happy to say after over 600 miles since the retune it's running great. Thank you Benchmark.
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April 2023 by Thomas Leach
I was very impressed with the enthusiasm to help the customer. I could tell the entire team works very hard to please their customers. I would recommend Benchmark and would use again.Service: Transmission
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February 2023 by Ryan Lester
Brought a 2019 rav4 here for a transmission service. Was a first time for them on that specific car, but they did just fine. 1,000 miles later the car is still driving fine
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October 2022 by Ken Jester
Great professional transmission shop. They do other kinds of repair and maintenance too.Service: General repairs & maintenance
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October 2022 by Justin McIntosh
Very knowledgeable, and down to earth. Everything along the way was explained, and there were no surprises. Good experience!
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April 2022 by Jed Todd
I have had my cars transmissions serviced and repaired here over the years and the owner Dante is always upfront and honest in what is needed. If you have transmission issues I very highly recommend this Benchmark location.Service: Transmission
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February 2022 by Erin S
My daughter’s car broke down on Ogletown Parkway the other evening and she called AAA to have it towed to a service station nearby. We were so lucky the car landed at Benchmark Transmission! We feared the worst (with all those lights that came on!), but the team at Benchmark gave us an honest and fair assessment of what needed to be done. They are trustworthy and give great attention to detail. We also got a AAA discount on service! We will be using them as our regular service station as long as our daughter lives in Newark!Services: Steering/Suspension
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January 2022 by Nicole Bennett (Nikki)
I ❤️ these guys...even though they gave me bad news lol When I can buy another car I will be back ?
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November 2021 by Kaitlyn O.
I called here trying to make an appointment for my transmission and the gentleman on the phone said that they don't do engine work on anything. How do you not do engine work when transmission is apart of your name? The man on the phone blew me off and told me to call another place, which also did not do transmission work and rudely hung up on me speaking. I do not recommend this place, terrible costumer service.
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October 2021 by J Stiner
Dante solved a transmission/crankshaft position sensor, low fluid, reroute some lines and made my truck normal again! Highly recommend this business because of their integrity, honesty, and fair pricing!Service: Transmission
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June 2021 by Chris Marsilii
My daughter's car wouldn't shift into reverse so we took it to Benchmark Transmission. We talked to Don about the problem and he test drove the car. He explained the problem to us and gave us a detailed estimate. I was expecting the worst but the estimate was very reasonable and we could have the car back the following day. That was 3 months ago. The car is driven every day and is good as new. I highly recommend Benchmark Transmission.Service: Transmission
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March 2021 by Mystro Bucci
Great guys over there
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December 2020 by Scott Lehman
I had to have my transmission rebuilt. Dante, the owner, and Nate, the technician, did a great job! They were very quick and came in a little under their estimate. They also did a couple of other things for me that needed to be done, which saved me some work that I hadn't been able to complete. Overall, a very positive experience. You can trust them to take care of any transmission problems you're having!
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December 2020 by Kay M
Honest people who aren't trying to get over on you!
