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February 2024 by Graydon Snider
I am researcher and was attending a conference, staying at a hotel and went for a morning jog. Security guard chased me off Samoset Drive, saying it was private property owned by the bank. No signs, nothing indicates this. Miserable way to have experienced the city, and does not reflect well on the bank itself.
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May 2023 by Tyler Bogoniewski
Horrible customer service. This bank is a joke.
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May 2023 by Cristiano Domani
We recently used the Bank of America's Payment and Invoice services to receive payment from a client of our's for a time sensitive project. We were under the impression that this would be a pretty seamless process but we later discovered that the Bank of America is basically using a third party processing company with little to no customer support. After our customer paid our invoice we then received a date when we would receive our funds. When that date came we received a notification via email that the payment would be delayed. No worries, it was just delayed by 5 days. So here we are 5 days later and no ACH received from Bank of America. This payment is now 12 days late when the standard ACH only takes about 3 business at the most to reflect. We reached out to the Bank to voice our discomfort about how this process is going and Bank of America placed our bank account under review and 15 minutes later they closed our account with "no notice" at all. Mind you our customers' $16,000 payment to us is now in limbo. Before using this product we did a little research and learned that this product would benefit our company greatly by simplifying our payments by ACH, so it stunned us to find out they they are using a processing company with 2 stars on Trustpilot to process ACH's when Bank of America themselves can easily process ACH's. We feel like our account was closed maliciously and we have formally filed a complaint with the FTC, BBB, OCC, CFPB and anyone else who will help me bring down these "CROOKS"!!
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February 2023 by Katey
How many times has BOA been bailed out by the government and still charges the most high late fees, fees for using other atms & depending on your state, atms maybe very hard to find. You might also try to make a purchase and they will do this cute thing for security and deny a transaction multiple times but still deduct the amount from your account and hold it as “processing “. I called to get transaction cleared and I still won’t allow the purchase.
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May 2020 by Frederick Tee
Fix your phone systems. I understand that Covid-19 is affecting customer service, but I needed assistance with an address for a wire transfer that didn't fit the box in the online form. Wait 5 minutes for it to finish going through an automated "news" bot telling me irrelevant information, before finally getting to another bot that couldn't understand the word "yes" when trying to enter my account info. Finally, I get put on hold for a 1hr+ wait time and then all of a sudden get an automated machine telling me they're routing me to fraud prevention, which also has a wait time, before being put back to my 1hr+ current wait time. What a bunch of bull. I'm sending the wire transfer and if you have issues with the address that's your problem.
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May 2019 by Sajid Bd
Very good. Nice and simple away from noise and pollution
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April 2019 by Nikki Martin
Bank of America is a great career path. I started in 2012 after many years of retail and it changed my life. Many doors opened for me and it's nice to feel valued by th company you work for.
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December 2018 by Sharon Kinney
Very confusing area to find 1000 Samoset. GPS can't find the actual spot. Visitor parking is not very close to the extrance and their is no designated handicapped visitor parking. Security guards are nice and minimally friendly, not a good first face of BoA. There is no place for someone to use the restroom until the person you are meeting with comes to collect you.
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November 2018 by wsb326
The cool folks work there
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October 2018 by Sumedha Tiwari
Its a big , nice and peaceful campus. Its near christiana care hospital. Wawa is closeby to fill in gas or grab some coffee ! Parking lot is real big :) There are two campus of bank of america in newark , samoset drive campus is more towards peace !!!
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August 2018 by Libby Giambrone
Beautiful bldg and grounds...Our family works here...nothing but great things to say- jessy wish I had a pic to add!
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June 2018 by Cindy Klemencic
The drive in & out gets interesting because of the Wawa & Chik-fil-a near the entrance
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March 2018 by Maria Pierce
I found a walk in bank. Very helpful staff enjoyed using the atm call service it was neat to talk and see someone.
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March 2018 by Google Local Guide-2399
Great work place environment.
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December 2017 by Dell Michael Cifrodella
I would like to personally thank Bank Of America for the theft of $1515.00 dollars. They have truly captured the heartfelt experience of not being a safe place for the common man to entrust his hard earned finances. They have done an outstanding job at proving their incompetence with handling a persons financial security. I would genuinely like to commentate them on being an embarrassment to not only this country and the capitalist infrastructure it was built upon. But also having a proven track record that the safest place your money can be kept, is under your mattress. If you are looking for an unstable corporate institution that has only its own financial interests at hand. I strongly recommend Bank Of America.
