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January 2024 by David S.
This was my second AT&T store that I had to go to the other day to have something done to a new iPhone that I just purchased. This employee was not very friendly and slightly rude in the beginning, he was not able to take care of the problems that I was having with the phone. I was told by a AT&T customer service representative that I could go into the store and that they would take care of it and this person tells me that it could take 4 to 6 hours to have it done. Unfortunately, I have to go back to one of the stores to have the old phone returned and set back, that is the only reason that I would have to go to deal with this or any other AT&T store. My suggestion is buy your iPhones at the Apple Store due to the fact they are very knowledgeable and friendly.
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July 2023 by TaylorAlexandra
Mike was great at the AT&T store in the Newark Fashion Center. He was quick, efficient and friendly.
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January 2023 by Rohit Repudi
The agent did not give us information about the charges that will incur when we close an old line and open a new one. We never asked for a new line to get an upgraded iPhone 13 , he suggested to close old one and open new one which was not at all necessary based on the customer service representative with whom i spoke over phone. This is deceiving customers. Please ensure to get information from multiple sources before you make a decision at att.
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March 2022 by A J
The AT&T representative, Charles, at the Christiana Fashion Center store was terrific. I have to say, he was extremely knowledgeable. He politely addressed all of our questions. Afterwards, he seamlessly set us up with new service, phones, and effortlessly added my tablet. My wife and I were glad that we made the switchover from the other big “V” company.
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March 2022 by Jessica Vega
You need more people in the Delaware store in the fashion center there was a gentleman there and he had over 6 couples to wait on and at least 2 people just purchasing on shelf items. He was absolutely amazing and handled the rush with ease and never rushed his time giving each customer the respect and time needed to handle their problems but two people would have been better for less wait time for those who were waiting after me which was over an hour for our visit due to our needs
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November 2021 by Kranthi Kumar Baitipuli
Ms Nyah was extremely patient while addressing my concerns as well as those of everyone else at this store during my Trade-in process, in spite of a the store being busy which she managed single-handedly. Thank you for the great service!
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August 2021 by Aaliyah Hinton
truly THE BEST experience i’ve ever had at a store. Charlie stayed two hours past closing time just to help us get what we needed. didn’t rush us at all and seriously made us feel so welcome. I’m so pleased with the service i got that i am now writing my first google review lol. SERIOUSLY GO SEE CHARLIE !!!!
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May 2021 by carmen ortiz
Staff was very knowledgeable. Fast sevice. Great store. Would definitely recommend this store if you want to get in & out!
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May 2021 by Angelo Maldonado
Great customer service, very knowledgeable. The manager Nyah was very helpful. Would recommend this store to friends and family members.
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May 2021 by Triandafilli Telonis
Charlie was great! He helped me figure out what was going on with my phone in no time. I would highly suggest going here for your phone needs.
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May 2021 by Angeliena Rodriguez
The manager Nyah Ortiz is great help ,very respectful ,and ver knowledgeable! I highly recommend this at&t location !!??
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May 2021 by Katelynn Foraker
Max 10 out of 10 would recommend help me find everything I need
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April 2021 by MrBluntTwist
Knowledgeable and professional! Efficient and easy to understand salespeople. Will be returning for sure.
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April 2021 by mackenzie bartlett
Came into the store this morning for an phone upgrade. Nyah was able to explain all of the options and which one would be best with the plan we have. Will definitely return to this location in the future because of her help.
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April 2021 by katie pienkowski
Nyah was amazing and gave the best customer experience ever that I have experienced within at&t. Definitely will be coming back again.
