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January 2024 by Amanda Ventura
I tried making appointments to get a membership twice. The door is always locked.and nobody will talk to me
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October 2023 by Mibila Mibila
The man there has a terrible attitude.They also don't answer calls, return calls, or respond to emails.My first attempt to reach this business was when a charge was made to my account that should not have. Left a message and did not get a call back.The last time I tried to reach this establishment was months after signing up. I asked when a good time was to return the key as I knew there was a possibility the gym will be unstaffed even during staffed hours. No response to my 2 attempts this time.I ended up going there anyway, to return the key. I even brought up these with the owner/man and he mentioned he does not respond to or owe any response to people who sign up using a third party company.Beware, if you are an active and fit member (or sign up using a similar service), you will be treated with disdain here. The moment I converted my membership, I was treated like filth.He even reluctantly converted my membership after telling me his business does not partner with active and fit (which is a lie).Not recommended if you want to work with professionals or people who can answer simple questions if they arise without acting unprofessionally/being rude because they make less money from you when you sign up using a company "they" partnered with.
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October 2023 by Cole Shaffer
I like it here. Everybody is nice but don’t bother you while you work out which I like. The location is convenient being right off the highway and close to grocery shopping. It can get crowded but even on busy days it is not a hindrance to my work out.
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July 2023 by Kevin Snyder
Stopped by on a Thursday but the hours posted on the door are inaccurate. I found out from the call center the # on the door sends you to. Call center told me they forwarded my info to a manager and they’d contact me in the morning. It never happened so I made an appointment for Friday via the call center during hours staff are supposed to be on site but no one showed up after knocking and waiting about 10 minutes. The call center couldn’t really do anything. Anytime Fitness is ironic, no?
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May 2023 by Frank Hall
Edit: I got a response from the owner shortly after posting this. I must say, the gentleman was gracious and apologized multiple times after listening to my concerns. I did not ask for anything as far as refunds or complimentary memberships. Still, I was offered 3 months of membership at most cost. A nice gesture for sure. A couple of pieces of equipment could still be updated but after finally speaking with the owner I have decided to change my rating and write this edit. Better communication will key for the franchise and it seems like they are actually working on it. I plan on extending my membership.First off don’t schedule an appointment you’ll be waiting at the door until whoever is in the office decides to come out and look at the door by chance. The owner apparently never gets messages. Haven’t been able to reach him by email, the cooperate number who said they would have him call back or the franchises phone number. I’ve a spoken to employees at the location and left messages with them (they can’t do much without the owner apparently) and on the franchise voicemail. Still no response. The facilities are basic and the machines could be maintained better (cracked padding on machines, sanitation towels not always stocked, etc) but they fit my needs for fitness purposes. My issue is the incorrect billing never being addressed, I stopped caring after the 5th time trying to contact the owner/manger. When my wife signed up and payed for 3 months in advance and she couldn’t get anyone to give her a key fob to get into the gym is my issue. She still has net gotten a response. It’s been two months. Really, really poor customer service. No matter how convenient this place had been for me this past year the customer service, price and quality just aren’t worth it. I wonder if this will get us a response?
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March 2023 by Meriiem B
Very small space, with couple people the gym gets crowded. They don't have necessary machine every gym should have some of them are broke they never got fixed. I wonder if they ever spend money on cleaning bathrooms are gross they need some deep cleaning, for a whole year they never had paper towels. I'm allergic to dust the second I walk in I start sneezing my eyes gets itchy and red. They don't have any deals very expensive.
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December 2021 by Z Zohib
Gym looks decent. Staff does not exist, I came here multiple times and even scheduled an appointment only to be standing outside the facility with no one in the gym to answer.
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October 2021 by Stev Bok
I normally use the Newark location but I was going to Shop Rite Sunday morning so I stopped here first.What a NIGHTMARE!!!!!The TV stations on the treadmills (where they actually do work) are absurd. So many stations with nothing on them. The sound quality is very poor on all that I tried.Numerous pieces of equipment with missing pieces. The equipment with all their pieces didn't all work. Could not move some of the weight positions.I started out at this gym many years ago. So sad to see the lack of quality. Does anyone on the management team actually try the equipment to see if they work?????The only thing that worked was the absurdly LOUD music at 4am on a Sunday morning. WHO NEEDS THAT??????Also, YouTube shows on the tv's but is not connected???? The bicycle inside the middle room has no tv connection.Why does this gym even exist?Do NOT go here under any circumstances. I will NEVER waste my time in there again.
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October 2021 by Sequoia Pedersen
Scheduled an in person appt for 12pm so I could sign up for a membership here and get a full walk through. I showed up at about 12:05 because I WALKED here and I've never been here before.NO ONE WAS HERE. A member was nice enough to let me in. I sat and waited for 30 minutes to see if someone would come back and see me. No one came.I walked 40 minutes for Nothing! And then walked 40 minutes home. Thanks for wasting my time! I will go to a different gym now.
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September 2021 by Manda L.
The manager is very sweet and the place is great. Small and clean it's perfect to workout
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July 2021 by Vivian Bakshi
Everyone is committed to doing their own workout and super respectful. No creeps or wanderers. I use this gym mostly in the night and I feel safe coming here! I love the studio room where I can do my own workout in peace. I have no comments regarding equipments since Im not that picky. Bathrooms are clean.
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June 2021 by Gunjae Jung
That center is near my house. So at my convenient time I go there for my exercise. As a membership owner I use this center. Many fitness equipment are there. I recommend you for your health.
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April 2021 by Vivian Jung
Everyone is committed doing their own workout and super respectful. No creeps or wanderers. I mostly use this gym in the night time and I feel safe coming here! I love the studio room where I can do my own workout in peace. I have no comments regarding equipments since Im not that picky. Bathrooms are clean.
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April 2021 by The CreamOfTheCROP
Great place. The best gym in North America hands down.
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April 2021 by Bob Weber
Nice gym just..hopefully we can get some upgraded equipment..love it
