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August 2024 by Marcinda Dillard
I love being able to quickly return my Amazon packages and shop with the 15% off coupon. Awesome!
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July 2024 by JCT Enterprise
They costumer services is very poor and no have good actitud and education racist
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July 2024 by C S
Great service and wonderful staff. They helped me all the way. Still my best office supply store.
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July 2024 by lydialove98
Sat on hold for 40 minutes. Before someone picked up and then put me on hold again. When I asked why they said only two people work in the store on Saturday. I understand being short staffed but there’s gotta be a better method than putting people on hold for 40 minutes at a time. Also pick up for my order is set for 7:30 pm. When the website said earlier. Do yourself a favor. If you’re going to place a print order and spend over 500.00 go somewhere else. it would be printed faster and more people to help get it done. For a first time order here we will not be doing that again. If I could give 0 stars I would.
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July 2024 by Dept of DE VFW Auxiliary
Staff is always friendly and helpful.
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June 2024 by Nicole Pilchard
Amazing! The Rep that assisted me went above & beyond to accommodate my short notice needs.
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June 2024 by David Butler
Fast and courteous staff and fair prices
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May 2024 by Wayne Dippold
Unfortunately, not the best experience. Newcastle location is VERY dirty. Front entrance filthy carpet, gum, dirty glass then while standing in Amazon return line I look down at floor and it was disgusting. Attendant was not friendly, could tell she did not want to be there. What happened to pride on the job? Not sure how much longer this location will last.
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May 2024 by Spencer Dunkley
Went to this store to return a UPS package. UPS sent me a email print the label or we can print it for you! Staples said 'we are not staples, and paper ain't free we need a card to charge 18c. Staples could not print the label, now 45 minutes later I'm on the way to the UPS store. UPS choose better partners
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May 2024 by Willie Small
This new castle store has got to have the worst so called employees lazy each one had a look of constipation frown on there face
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April 2024 by Massiel Salazar
El día de hoy necesitaba un servicio de impresión de labels,la chica no me quiso hacer solo dos páginas de impresión , (poniendo como excusa falta de personal ) cuando habían 2 personas disponibles.que venga otro día ! no más tarde y salió a FUMAR ,esa era su prioridad….increíble la mala actitud de la mujer debería hacer curso de atención al público.
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April 2024 by Ms. Brown
I would give a -10 if I could. I came here to purchase hp 67 ink. I told the cashier that it was cheaper in staples online. He got an attitude and cussed at me. The manager had a worse attitude. I see why he was able to speak so harshly. What kind of cashier cusses at customers? I have never been treated this way at staples in 15 years.
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February 2024 by bijay paudel
One of the worst of the worst.I recommend do not visit this place.Terrible customer service.I reported store manager for issue not sure he took action or not
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February 2024 by Ryan Lester
Brianna at the customer service desk is awesome. I appreciate her help today
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February 2024 by Ed
Drop off Amazon return
