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June 2024 by Bell Robinson
This place is terrible. They never fill prescriptions on time. Most of the time i come the next day and it still is being filled. The PHONES ARE OFF THATS WHY THEY DONT ANSWER. IM STANDING IN LINE AND CALLED WHILE HERE. I DROVE HERE TO ASL MY QUESTION. THERE IS NOONE ELSE HERE BUT ME AT THIS MOMENT.
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February 2024 by Edward Murray
Love basin rd rite aid warm n alway welcome
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February 2024 by Janice Taylor
I always experience friendly associates at this location. They are very helpful and knowledgeable. Thank you for the great service.
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February 2024 by irishsis
Was on hold for 2 1/2 hours so I didn’t get through yesterday on January 3 January 4 I called was on the phone for two hours waiting to talk to someone and I was first one in line one in the store and there’s four people working, and nobody answered the darn phones
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November 2023 by J. M.
My prescriptions were transferred here automatically bc my original store closed and NO ONE ANSWERS THE PHONE. I’ve been calling all week thinking that maybe they were just busy but it doesn’t matter what time you call morning or night no one answers. I’ve even tried using the best “vehicles” to reach someone that the owner wrote in last review. It just rings and rings then disconnects you. I can’t drive here every time I need to check on a prescription or have a question nor should I have to.
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October 2023 by K T
Pharmacy NEVER picks up
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September 2023 by Super Nova
Pharmacy NEVER picks up
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August 2023 by faithNprayer
They never answer the phone and they miss putting all my prescriptions in the bag
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August 2023 by Tia S.
worse pharmacy ever no one ever answers the phone you stand in line for two hours. awful pharmacy. do better you suck
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August 2023 by S S
Worst rite aid of them all. And they are all pretty bad. The managers have TERRIBLE customer service and treat thier associates like dogs in front of customers. I called corporate and they haven't gotten back to me after a month. I saw the same manager in there today laughing and goofing off in their office. She wouldnt give me store credit after i got charged double for almonds ($5). I had my receipt and proof they were ticketed at $1 but she said she needed the product. They don't care that their managers aren't qualified and have terrible social skills. They are just trying to make money. I did like the pharmacy techs. But will be switching my pharmacy to walgreens. I WILL NEVER GO THERE AGAIN.
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July 2023 by Kathy Lovins
Ihab (pharmacist) and all techs are so friendly and caring to meet my needs
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July 2023 by Elaine Davis
They charged me twice for an item. Went back and got a refund
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February 2023 by Steven P.
Everything needed was not in stock so why was it even on menu selection?Does that even make sense? How does a business exist with that kind of management? It's no wonder the parking lot is always empty! Thank you very much I guess I'll just go to Walgreens
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September 2022 by Andrea Pipkin
Love shopping here it's close to my house
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September 2022 by Shaina Spears
Worst rite aid of them all. And they are all pretty bad. The managers have TERRIBLE customer service and treat thier associates like dogs in front of customers. I called corporate and they haven't gotten back to me after a month. I saw the same manager in there today laughing and goofing off in their office. She wouldnt give me store credit after i got charged double for almonds ($5). I had my receipt and proof they were ticketed at $1 but she said she needed the product. They don't care that their managers aren't qualified and have terrible social skills. They are just trying to make money. I did like the pharmacy techs. But will be switching my pharmacy to walgreens. I WILL NEVER GO THERE AGAIN.
