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July 2024 by Divine Wife
Stay away go to any other labcorp honestly this place is the worst fire all employees rehire please not just front desk everywhere. Let's start front desk man and big woman she is the rudest human being I have ever come in contact with super unhelpful meanest person and I got there first thing when they opened so did she even have time to get in that bad mood. Then let's talk about blood work the lady cannot seem to find veins what the hell is wrong with her like I am too traumatized to ever go back. The guy is not as mean really just not helpful or knowledgeable gave wrong information because apparently they hire incompetent people they know nothing nothing not even simple things. still all are horrible never coming back oh and they don't answer questions worst ever experience. I am telling EVERYONE I know never go here I hope they hire new people or close. I have never been mean and honestly she got me so to the brink of turning to a Karen when she was mean to me but I have alot going on. Please ? pick another location especially if you don't want blood everywhere and bruises or treated badly were you leave and cry.
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July 2024 by APEXA Christian
Very bad experience Im from medical profession I was seeing how she taking my blood a lady who took blood she was black lady treat me very badly did puncture my vein two times behaviour was too rude..working like she work as without paying
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July 2024 by Kelly Curry
Usually I have an excellent experience with getting my blood drawn here - the phlebotomists usually listen to me about needing tighter tourniquets due to extensive scar tissue in my arms (4.5 years of anaphylactic reactions that happened multiple times a week) plus smaller veins and that if you have to go digging, you will almost never get my vein and only cause me pain. The phlebotomist yesterday who did my blood work did not listen - even told me I didn't know what I was talking about (most of what I said I was told by MULTIPLE phlebotomists or was based on painful experiences). She didn't get the tourniquet tight enough on the first try, so she didn't get it when first inserting - Mistake number 1. She then proceeded to go digging in the arm, causing me pain - Mistake number 2. My veins roll so you will only get them on the first shot, or if you go digging, you usually blow the vein if you do get it. Next, she goes in the other arm, digs again, and while she did get blood, I believe she blew the vein because even with pressure, it has bruised severely and the area of the bruise is painful - which usually means she infiltrated the vein or blew it, while getting the blood - depending on the location and severity of the second vein puncture, you can sometimes get blood. This was mistake 3. My husband thinks someone grabbed me/assaulted me, and bruised my arm. She was also well above my elbow by over an inch and a half... I thought lab corps phlebotomists weren't supposed to go that far up the arm? Overall, not satisfied with the most recent visit. I am also not able to update my account to my married name and cannot review any results for any labs ordered under my married name. It says you can do it online but when you go to edit details, it says it's not editable! I even offered my marriage license and they still did not update my name in the system or add it to the account at least!
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June 2024 by Jeff Horne
Would seem that 6:30 open means sometime after 630.. I am here early so I can be on time to my current employer. Location still closed...
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May 2024 by Joey Lee
Have always had a positive experience at the Cherry Lane Labcorp. Everyone is friendly and professional, and the phlebotomists are magicians - never any pain! That's a major plus in my book.
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April 2024 by Mike Casteel
Go to another labcorp. This one is extremely poorly run.
I "scheduled" myself for an 8:15am appointment, and didn't leave until 9:05am; I scheduled myself 9 days in advance according to *their availability, but they obviously cannot accommodate.
If you *have to go to this location: tread softly with the lady at the front desk; she's more temperamental than my 5 year old. Try to work solely with the gentleman; he's actually very kind.
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February 2024 by Randall Bennett
Waste a time schedule appointment but still was sitting there waiting for over an hour and still didn't get nothing done.
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February 2024 by Luck fourseventeen
Not enough staff! Every time I go in here there’s a bunch of people waiting! Obviously making money hand over fist but refuse to hire enough people to satiny their clientele! I’ll never visit this location again!
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December 2023 by Ashley Francesco
Lisa was great. I'm historically a difficult stick for bloodwork and have a lot of anxiety as a result. She made me feel comfortable and the entire experience was fast and painless
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November 2023 by Alanna Reid
I’ve been sitting here for 47 minutes, they people in the front have attitudes, they people before me went before me
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September 2023 by Vittoria Marconi
I waited over an hour and a half to be taken back for blood work. 2 people walked in after me and walked directly to the counter waving their paper and were taken back. When I asked how they were able to get in front I was told they were time sensitive. That shows no consideration for my time or anyone else’s in that waiting room. Extremely unprofessional and complete disregard for mine and others time. I do not trust that I will receive anything back from this appointment but will instead have to call to get my results. I will not return & recommend others not to as well. AWFUL CUSTOMER SERVICE!
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July 2023 by Justin Justin
Worst place ever very dirty and the receptionist is the rudest person I have ever met. I had stool sample to drop of she told me I had to make a appointment for it to just drop it off. I left next day walked in guy told me to just walk in back and set on table no appointment nothing she was just being very lazy doesn't want to be there she complains the hole time just time for new receptionist lab Corp
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July 2023 by Renee Wynn
The site at Cherry Lane is the worst of all the location. Front desk person is not friendly or welcoming. They NEVER keep appointments made online. I had a 9am that I arrived for at 8:45. I didn't get called to the desk until 9:30. It was 10am I was called back to get blood drawn. This not the first time this has happen. Horrible service!!
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April 2023 by Melanie E.
I drive out of my way to come to this specific location because of Mark. He's always kind, and knowledgeable- but he is the only one who doesn't bruise me! I walk out without my arm in tact no softball size bruising for me since I found Mark. The ladies are great as well -but Mark is the only one I trust to do my blood work. He's that good I send & recommended him to everyone I know even though I'd like to keep him & this location a secret - I can't. If you are afraid of getting bloodwork- have veins that are difficult- Mark is the guy. It's honestly painless and I never bruise with Mark. I tell him he can never leave, but if he does go somewhere else I need to know because me and friends that come here for him to do our tests & we will follow him. LabCorp Cherry Lane- I hope you recognize Mark he is kind, professional, and makes getting lab work done a lot less anxious & painless process - seriously please take care of him and the gals - Remember - we clients can go anywhere - like I said I drive out of my way to come here - and my friends come from New Jersey just because of Mark.
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February 2023 by Kathy Long
Sat in the car waiting for text that never came for 45 minutes. Been going here for 70 years. NEVER AGAIN. TOO GHETTO NOW......
