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June 2022 by Deejay Winfree
Honestly the worst experience I've ever had. Will NOT go back. I've always done my taxes on TurboTax but this year I decided to go to them to have them done. I went in on March 26th and I had to email a few documents which I did the same day. I could not get a response from them until April 10th after we called and were not very nice. Our taxes were still not done until April 12th. They don't respond to emails or phone calls. You have no idea what they're doing. Here it is over a month later and still no tax return. When I called to check the status, they told me they couldn't get into their system and would call me back. Still haven't received a call back or my tax return. I conveniently received an email from the state saying they received my state return on 5/21, over a month after filing??? Something is sketchy. Wouldn't recommend.
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April 2021 by Kate
Absolutely the worst company to have taxes done by. Don't even waste your time. If I could leave no stars I would!
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April 2021 by Brandon Johnson
This place is a joke! The girls upfront wont even call you back for simple questions and are very unprofessional!
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July 2020 by John Buckley
I’ve had my Tax Returns Prepared at The ATM Bottom Line for several years. They always do a great job for me. The tax preparer that I’ve always had do mine is Kelly. She does a excellent job on my tax returns. John Travis, Manager, and his staff, are all courteous. When my return was completed, I spoke to Vicky, she very courteous! I highly recommend The Bottom Line Tax Return Service! Tks! John B
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February 2020 by Stacy Hoover
I have been using John and his staff to do my taxes for the last 30 years. They have always been highly professional, very efficient and accurate with my tax returns. I would highly recommend this company for all of your tax and financial needs. (formerly Stacy Littleton Malinowski)
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February 2020 by Kirill Babak
There was an omission which was their mistake in filing. They promised to file an amendment but have not returned calls or replied to multiple emails. No ownership or sense of urgency. Not a good business to trust your finances to. Needless to say, we never used them again.
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February 2020 by Wendy Patton-Dougherty
We love this place