Hertrich Acura is a well-respected, family-owned dealership serving the New Castle, Delaware area for over 50 years. Known for its friendly and professional staff, the dealership provides a top-notch customer experience. Customers appreciate the knowledgeable sales team, including staff who quickly assist with test drives and thoroughly explain vehicle features. Many reviews highlight the ease of the buying process, with staff handling paperwork beforehand and offering fair trade-in prices. The sales team is praised for being welcoming, respectful, and attentive, making customers feel valued and comfortable throughout their purchase. This dealership offers a wide selection of new and pre-owned vehicles, including Acura, Hyundai, and Mitsubishi models, with some customers noting they shopped across the tri-state area but found the best prices here. Customers also commend the service department, mentioning they trust Hertrich Acura for repairs, even if prices are slightly higher, because of the quality and trust they receive. Overall, Hertrich Acura stands out for its dedicated staff, professional service, and commitment to customer satisfaction, making it a preferred choice for car buyers and service needs alike. Many customers express high satisfaction and intend to return or recommend the dealership to friends and family, reinforcing its reputation as one of the top automotive destinations in the region.
Athena is a great salesperson! Highly recommend to anyone looking for a new car!
December 2025
Athena Lundin is wonderful to work with! She knows all about what you need and the best way to get the deal that works for you! I would recommend her to anyone!
December 2025
Athena is awesome I’ve known her for a long time and she treats everyone she has ever met with kindness and care. If you are looking or ever are in the need for any kind of car she is hands down the lady to see!
