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June 2024 by NewYorkCity NewYork
Last time I was here was about a two years ago.It was a young man named Pauli he usually works at the Wilmington location my experience with him was remarkable.I found out he no longer works for the company.It seems the stores going down since then.I came in the other night to purchase a phone they was not helpful at all.
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April 2024 by Marcos Macedo
The staff that cares for a girl who doesn't even want to do things has the habit of sending her home to look at Facebook
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March 2023 by David Jacobs
I bought my phone from thereYes I will beback on Thursday to buy 3 new phones from there. My phone battery went and I need to get the same phone it wasK92 phone that was my favorite one
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August 2022 by Gary Hutt
Good own experience good myself thank you God for you.blessd God.
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August 2022 by Fernando Sánchez
Good service, I recommend it!
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July 2022 by Corey gatson
My first was alright, the sales associate was very helpful ( her name is Zully ). Plus I think I made a good decision on my purchase
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March 2022 by Tyrone Mullins
This place should be out of business, so utterly UNPROFESSIONAL
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November 2021 by Amy Eastburn-Escobar
My husbands cell wasnt working at our new home with his current provider. The Newark location was closed so we went to New Castle. Khouri was amazing. She got his number ported and all how data transferred to his new phone. She reviewed the account and made sure he had the best plan based on his needs. She was incredible!
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September 2021 by Rick Barnett
Real lovely young lady that worked there. Very knowledgeable. Overall good experience.
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March 2021 by Soney
employees are knowledgeable but there are not many telephone alternatives in the shop. But the state has no tax is an advantage
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February 2021 by Tommy Watson
Great service, store is nice and clean
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January 2021 by Jennifer Fletcher
I haven't had many issues with cricket in the Years that I've been with them. Last year I added my son to my plan and recently his phone stopped charging. I have spent Literally All Morning on the phone getting bounced back and forth! Sent to websites and transferred all over the place. Yet and still my child's phone is not working and I'm still getting the runaround. I just want to use my protection plan that I paid for to get my child a new phone that is covered under warranty. The fact that they are making this so difficult is making me regret the years that I have been with this company. I'm about to just cancel both lines and go to metro PCS or AT&T ?????
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February 2020 by Sandra LaBlanche'
Great Service, good price
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September 2019 by First Last
Went there around 5pm this evening and a young female was working by herself. There was another family that was there before me and when she had a moment, she greeted me with asking what I needed. No hello, no enthusiasm. I asked her if they sold phone cases for my phone model. She asked what type of phone I had and I informed her I wasn't sure and showed her my phone. She goes over and asked if it was the same as a particular phone that was a demo. It wasn't and she quickly brushed me off with a "no". I informed her that I bought my phone from there and asked if they would have it in stock later. She simply responded with, "nope". No offer to order it or any other suggestions to assist. If you can't handle handling only 2 customers, why are you employed in customer service? I don't care how young you are. I won't be going to this location again.
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August 2019 by Always Honest
the staff only tries to be nice so they can sell phones that break in a few weeks the staff chooses the best for themselves and give is customer s scrap metal.then I had insurance and each time my phone crashed or stopped coming on they said it wasn't covered because someone must of deleted my insurance by mistake and they can't see who or when.This place is a hustle do your self a favor and never come here trust me .
