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August 2024 by NSS NS
Thank you Mark Testa! I really appreciate you and your guys at Cottman. Expected nothing less than the professionalizm that you delivered! I would give you guys 10 stars if I could ?
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July 2024 by Daulton
Awesome shop, took my Cummins there for service and I would highly recommend. Great people and great communication.
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May 2024 by Daniel Konczyk
Great experience!
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March 2024 by Craig Tisdel
OUTSTANDING!!! I have a 2003 Jeep TJ with a 5-speed manual transmission. After hearing some noises, something broke and my drive train locked up. I figured I broke something in the transmission (judging from past experience with a different vehicle). Most transmission shops in the area refuse to touch a manual transmission. I went to see Mark at Cottman Transmission in New Castle. He showed no hesitation whatsoever. After we talked, he immediately dispatched a tow truck, at no charge, to pick up my vehicle (on a busy Friday) and had my Jeep in his shop within the hour. On Monday, he had determined that the problem was broken gears in the rear differential, and NOT in my transmission. This was good news! He gave me a very fair estimate, and I picked up my fully repaired Jeep on Wednesday after paying a few dollars UNDER the original estimate. In addition, he had checked out the rest of the drive train to ensure everything was in good shape. Overall, the service from Cottman Transmission in New Castle was excellent, and Mark was extremely professional, knowledgeable, courteous, and very responsive. Honest, reliable, and eager to serve a first time customer, I wouldn't hesitate to come back, and I highly recommend this shop. Lastly, I have a 1979 Jeep CJ-5 with a Chevy 350 in need of a new transmission, and I look forward to working with Mark to get it back on the road for the spring Jeep season!
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January 2024 by Theo Dixon
Didn't even bother to look at my car.
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September 2023 by old account
Very professional
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September 2023 by Kirk Painter
This shop has it together, great working with this shop
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September 2023 by MillionaireMikey
The most honest people in the repair industry
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September 2023 by Rebecca Lewis
Very satisfied. They are very friendly and took the time to explain things in detail. Would come back.
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September 2023 by Evelyn
Best customer service. I was surprised with the quick turnaround! Will definitely recommend this place.Service: Transmission
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August 2023 by Chris VanRaay
Used to go to the pep boys next door for oil changes before they shut down. They also used to take around 4 hours to do it. Brought it to cottman and they charged about half the price and got it done in an hour. I don't remember the man's name that worked behind the counter but he was very friendly.
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August 2023 by jeray green
This was the BEST EXPERIENCE I’ve ever had with a car repair shop! Mark was amazing and extremely transparent about the status of my car and kept me updated throughout the process. 10/10 would strongly recommend to any and everyone. This place is very professional and honest with a great family feel to it. I came all the way from Nj for this work. They took great care of me. Thanks again Mark and service department!Service: Transmission
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August 2023 by PJ Taaffe
I'm occasionally reminded when I try to take any of my vehicles anywhere else besides Mark over at Cottman that this is the only place I'll ever go! The service is on point! The prices are better than you'll find anywhere else and the turn around time is lightning fast. Don't even try to waste your time anywhere else...Services: Transmission
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August 2023 by daniel royster
This place has great service. Mark is professional and will let you know exactly what is going wrong with your vehicle. He comes across as a stand up guy, who doesn't try to get over. The prices are fair as well. I will return to Cottman for any issues in the future.Service: Transmission
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August 2023 by Brittany Falco
Mark and his team are very efficient! Had me in and out in an hour! I'll be back to them for future car repair needs! Thanks Mark!Service: Transmission
