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July 2024 by Alex Pakhalchuk
We visited this office on 07.16 to open our business account. I am already a client and have a debit card. Unfortunately, we were refused service because there were no managers available and were asked to make an appointment for the next day at 10 am. The next day, we arrived 10 minutes before the appointment time, sat in the waiting area, and when we saw our manager, we were told that another manager would assist us, and then they left the bank office . After waiting for 15 minutes, we asked again as we were running late and had planned our time based on the information given earlier. As a result, we were unable to open a business account as time was running out. They suggested making another appointment for later. We declined and will no longer attempt to get services from such a “professional” bank. I am also considering closing my account with this bank. I do not recommend this bank, which does not value your time.
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July 2024 by Emmanuel Tendongafac
Citizens is the worst banks ever. There swallowed my debit card for no reason .This happened when I needed to get money to pay my bills .I called them no one could help me
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January 2023 by Mike Loughlin
worst experience with business banking I've ever had. This bank misdates it's transactions which is probably illegal on some level. I would just stay away if I were you and save yourself the headache.
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August 2022 by Eviscia “Evi” Yskelfir
This is probably the worst bank you could ever have. They leave you on hold. They keep checks on hold when they say they should go through immediately. Twice they have cut off our cards for no reason and sent us new ones that don't arrive for weeks. Their customer service is horrible. We recommend Chime. It's much better and they at least pretend to care about their clients. I'd even take Bank of America over this awful business!
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February 2022 by Lisa Lambert
I have had citizen bank for several years & this branch is the absolute best & has never let me down & always goes above and beyond for the customers!
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January 2022 by Divine Wife
They were amazing way better than most banks super friendly the workers answer all questions and are super nice.
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September 2021 by Evi Grimes
This is probably the worst bank you could ever have. They leave you on hold. They keep checks on hold when they say they should go through immediately. Twice they have cut off our cards for no reason and sent us new ones that don't arrive for weeks. Their customer service is horrible. We recommend Chime. It's much better and they at least pretend to care about their clients. I'd even take Bank of America over this awful business!
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July 2020 by Terance Grubb
Online it says drive through is open until 1 get there and they close at 12
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October 2018 by Ruby Koreshi
Fast and courteous team , more so then any other location . Highly recommend the bank and this location.