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January 2024 by Tripp Baum
I have had nothing but GREAT service at CB JOE! And that is hard to say this day and age from other retailers I have worked with. Jim has helped me through issues with appliances with minimal cost or time for me! Forget the big box stores, CB JOE has competitive pricing and fantastic customer service.
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November 2023 by Juan Diaz
I was looking to buy a commercial grade washer machine, I searched on the web to find a dealer. CB Joe came across my search. I did request a quote for @Speed Queen washer machine. Within minutes I got a call from this nice gentleman (Jim ) he guide me to the unit and showed me the operation of the unit also another model with more features. We purchased TR7 from Speed Queen, price is accessible and the service was excellent. If you’re looking for something commercial that will last longer then traditional unit visit CB Joe and talk to Jim.
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June 2023 by Mark Pace
Always good service and friendly staff
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June 2023 by C Arena
Best place to buy TVs and Appliances hands down been buying there for over 10 yrs now. Great deals and staff
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November 2022 by Christopher Arena
Best place to buy TVs and Appliances hands down been buying there for over 10 yrs now. Great deals and staff
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June 2022 by Quinn Webster
Good Christian people that's what the world needs more of
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March 2022 by Nina Sawin
Jim was awesome he found the range hood I needed at a good price and the guys that installed it were awesome.!!!
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March 2022 by Florence White
Stopped in to see what they had on 55 in. TV's. Staff friendly but didnt buy at this time...
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January 2022 by Mike Manning
The store was clean and nice just not what I expected in price range because if u Google them you expect a different experience then what you get when u get there
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October 2021 by Tom Frailey
Just bought an upright freezer from CB Joe. Price was competitive with the big box stores and they delivered within 2 days of purchase. Purchase, Delivery, installation all done professionally, courteously and correctly. Well done!
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October 2021 by Sarah H
Great place! Love helping small business's
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August 2021 by Daisy May
I really wanted to like this store to give them my repeat business, but after how I was treated, I will not ever buy from them again. Beware and carefully look over your appliance before it is installed. Their installer installed a dented appliance. When I noticed it, I brought it to the installer’s attention before he left and he got annoyed. I guess because it was already installed he then put it off to the manufacturer to fix. I don’t know if it got dented during delivery on their truck or if the installer dented it, or maybe it came from the manufacturer that way. No matter how it happened, CB Joe had no desire to resolve it. When I called my sales person, who was all to pleasant when selling it, suddenly changed to abrupt, defensive and rude. I was never rude or offensive to them, never raised my voice, but was professional and calm. I called with the mindset that mistakes happen, let’s fix it, but I was met with an abrupt angry attitude, as if it was completely unreasonable to ask for this to be fixed, and all I did was buy an appliance from them. I don’t think it unreasonable when you spend $1000 on a new appliance to have it free of dents. But CB Joe apparently finds that unreasonable. Because of the way I was treated, I won’t be a repeat customer. The dent has not been fixed.
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July 2021 by Theresa McIntosh
I have been using CB Joe's for years. The first dealings I had with them I was a working, struggling single mom. The owner fixed me up with a strach and dent rather than trying to sell me a higher priced washer. That sealed the deal for me and I have been using him ever since. Nowadays, with the big box stores selling appliances, I'd rather go with a small local business! ??. Customer service can't be beat, and the delivery team of Tom and Marcus are professional, on time and extremely polite. I recommend this company ?%
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June 2021 by Daisy M.
Check your product before installed. I bought an appliance from CB Joe that the installer installed with a dent. When I brought it to the installers attention before he left he pretty much washed his hands of it and said it was now up to me dealing with the manufacturer. So I now have a defective product from day one. The store salesman (who was very pleasant when selling the product) suddenly became rude and defensive, almost angry, when I called to report it. i was made to feel that this was my fault when all I did was buy an appliance from them. I was stunned at the immediate defensive response. I was not rude or angry when I called so the reaction I got was unwarranted. I approached them with the professional attitude, ok mistakes happen, so let's just fix it. I don't think it is unreasonable to expect to receive a flawless appliance when buying a brand new product, nor to have it fixed and be treated in a respectful manner in the process. But apparently to CB Joe this is unreasonable. So for the poor attitude and unprofessionalism, I won't be a repeat customer.
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May 2021 by Blane Zumar
Excellent customer service. And you can feel confident you are buying high quality because they only sell high quality!
