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March 2024 by NOTO Permanent Aesthetics
Was there Thursday in a crunch. Was preparing for my ribbon cutting ceremony and was in a rush SAM in the cheese / meat dept was amazing! She was sticking and stopped what she was doin to assist me. She was more than helpful. Very kind and attentive. I just want the company to know she’s a true gem to your store. Her customer service is top notch!
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February 2024 by Leah
Cashiers glued to thier phones and don't speak a word to you. Scans your card and items only after you place everything in the basket on the belt.
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February 2024 by Virginia Vaughn
Large assortment of items can be purchased here in bulk. Can find good deals most of the time.
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February 2024 by Kurt Randazzo
I hate this BJs but the gas is cheap. I do my warehouse shopping at Elsmere. - idk, people who shop here and the staff are so rude. Big lines for gas on weekends.
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February 2024 by Leo Lion
Great for buying bulk items
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February 2024 by Abhishek Patel
Worst customer service, help desk is useless, rude, doesn’t know how to talk to a customer.
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December 2023 by Aliesha Pate
Got my bjs card and first shopping trip I used the app to scan all products I wanted to buy and could check if there were coupons for those items. Which almost 7/10 items had great coupons (atleast $2 off or more) which was amazing.
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December 2023 by Ari Ston
Worst customer service ever! Most of the floor associates are quite rude. You'd ask them where things are and they get angry for simply doing their jobs or give you a smart answe.! I'm definitley canceling my membership. If they hate their jobs so bad, just quit.
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October 2023 by Robert Roedl
Just purchased Baby Back Ribs today They smelled a little funny when they were cooking them. When I was eating them they tasted a little off but I thought it was the barbeque sauce but nope it was not, I tried One with no sauce they were definitely spoiled. Today is Sep. 27th with a sell by date of Oct. 2nd. I called them they said bring it back in so I did and when she took them from me she through the in a cart with a other spoiled food. She said maybe something is wrong with the fridge because of so many returns. Items I have bought there recently that has been bad. Apples that smelled and tasted like mold I returned. Kombucha that was 2 months past expiration date. Capri tomatoes in a package that was full of mold. Organic coffee that was 1 year old at the expiration date. Also was going to buy frozen tuna one day that when I picked it up from the freezer was fully defrosted. That's it I am through buying any perishables from BJ's. This store is heading for a lawsuit! If you have spoiled food you have to pull it from the shelves It's obvious the managers running this store could give a damn.
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October 2023 by Louie Gardner
Bought a rotisserie chicken. It WAS raw BLOOD WAS COMING out OF it when I cut it open. Call BACK no manager on duty. I will NEVER buy A OTHER ONE. Good WAY TO get sick
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October 2023 by La Nena D
Always 1 person for the deli department. There's always over 10 people here waiting. Why can't u get an extra person at deli?!
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July 2023 by Mary Katherine Dyczko-Riglin
This is my “home” BJs club and I feel like it is a hidden gem. It isn’t in the fanciest shopping center but it has a huge selection in addition it has gas and a liquor store with great prices. The people working there have always been pleasant and helpful to me. I often to online orders for pickup in the club. I occasionally have had a mistake but it has been fixed usually by the associate who puts my order together for me to pick it up. I also often do checkout on my phone. Sometimes that can be a bit of a hassle at the door for the associates that have to scan my items but I try and make it easy for them. I e notice the process seems to be improving. The in club pickup orders are often done much sooner than expected and are so time saving for me. And this club has lots of inventory - larger than most of the other clubs around.
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May 2023 by Mark Guthrie
Membership goes up quality of service goes down $110 per year... nope I can shop around and get the same pricesWithout the nasty ignorant people working there
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May 2023 by Ma Thanh Thanh
Price higher everyday , membership price so high compared with Samclub and Costco... always auto charger membership fee never ask. Sometime need to check price compared with Shoprite, Bjs have too much stup price higher with Shoprite.
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May 2023 by Trish F.
The most miserable group of employees. A grouchy old woman barking at you to show your card as you enter and a miserable old guard yelling if you accidentally go in through the out door. Telling me to read the sign. His big fat ugly head was hiding the sign. Nope. I'll go to Elsmere. Their staff is awesome.