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June 2024 by Tamara R. Jackson
Glad they left it unlocked so I could retrieve my mail from my po box
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April 2024 by Christine Anthony
Wow! The two women (I can’t possibly use the term ladies) working on Tuesday March 26, 2024 must have been top of their USPS class “How to be as rude and discourteous as possible”. The women helping me announced loudly that I had 6 minutes. I wanted to send the package priority, so she handed me a priority sticker and sent me across the lobby to fill out the sticker. Meanwhile, her coworker is yelling across the lobby “You have four minutes!” and as I turned to head back to the desk, she yelled, “hurry up!” Mind you I walk with a limp because of knee injuries. She’s yelling at a 60 year old woman to “hurry up”. When she gave me the cost, and I asked her if there was another way it might be less expensive, she said yes, but I would have to write the address on the actual box. She told me if I wanted to do this I would have to take the package away and come back another day. Really? I have been in that exact situation in other post offices and postal employees have handed me a marker and I have written the address on the box and 15 seconds later we continue with our transaction. I understand it was close to closing, but I also work in customer service and I would be terminated for this behavior. Someone needs to get rid of these people, and put someone in their place that understands what true customer service is. USPS, you can do better than this! You need to train your employees how to treat people.
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March 2024 by Yvonne Branchcomb
I don’t understand all of the negative comments, since I have never encountered any problems when in the actual post office or with my mail delivery ( at least not here in Millsboro). Nora our delivery person is great……I do think it is easier to complain than give a compliment.
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January 2024 by Everett
Always a pleasure and normally pretty quick service depending upon the time of day.
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October 2023 by K R B
The woman that worked the customer service desk on the morning of Saturday Oct.14th needs to be fired. I have never dealt with anyone at this post office more unprofessional. She had me interrupt a transaction between her coworker and another customer to break change for a $50 bill to complete my transaction after she very rudely told me she didn’t have change to break my bill. I never saw 1 sign that stated that they didn’t take large bills but when she opened her register I clearly saw she had enough to break my bill. Her whole attitude was totally ghetto and I’m not sure why the postal office would want her as an employee representing them
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October 2023 by Bmore Ravensfan
Had to mail something on a Friday and I needed it to get to Pennsylvania by Monday. I was trying to overnight it when the helpful staff explained to me that I could just do priority mail and it would still arrive by Monday and would save me approximately $15. Very thankful.
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October 2023 by Mike Margotta
Had to mail something on a Friday and I needed it to get to Pennsylvania by Monday. I was trying to overnight it when the helpful staff explained to me that I could just do priority mail and it would still arrive by Monday and would save me approximately $15. Very thankful.
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September 2023 by nekai stroud
STOP LEAVING PACKAGES IN FRONT OF PEOPLES DOORS
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September 2023 by Bob B
Reyna was awesome helping with passport pictures and shipping.
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September 2023 by Kelley
In Millsboro the clerks are polite and personable.
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September 2023 by Beth Myles
Very helpful and always polite. Extremely efficient as well.
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September 2023 by Donald L
Very good...
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September 2023 by James A.L.M
Never had any problems shipping / mailing things at this location. They are helpful and fast.
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June 2023 by Sahar K
I’ve gone to this PO twice and every time I was greeted nicely with Raina. She was helpful & fast with a great smile on her face. Thank you.
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February 2023 by Nicole Marie
My problem is with the fact that my mail carrier continues to put parcel locker keys in the WRONG mailbox and my packages are being accepted by the WRONG person and I NEVER RECEIVE THEM!!! 4 times in the last 2 months!!! My hard earned money is wasted, my time is wasted because of an incompetent mail carrier. I constantly receive other addresses mail in mine it's completely ridiculous and this person should be fired!!!!
