Royal Farms is a business known for its friendly and helpful staff, which makes the location stand out. Employees like Keisha, Matt, Sheila, Jorden, and a tall young man with a long beard consistently provide excellent customer service, being welcoming, professional, and attentive to customers' needs. Many customers appreciate the staff's kindness and helpfulness, which creates a positive atmosphere at this location. The business is busy, often serving many customers, especially since it is the last gas station and bathroom before the bridges and tunnels. Despite the high foot traffic, the shelves are mostly stocked, though the facilities are sometimes not very clean, likely due to heavy use. Food quality at Royal Farms is generally enjoyed. Customers praise the crispy chicken tenders, especially the spicy version, which is flavorful and juicy, though it can be very hot in temperature and spice. The Western potatoes are also well-liked. Rewards programs are appreciated, offering discounts on gas and points for future purchases. Overall, Royal Farms offers friendly service, good food, and reasonable prices, making it a popular stop for travelers and local customers alike.
Consistently excellent customer service, from Keisha and Matt, at the hot foods counter. They are always kind, welcoming and professional. Sheila, at the registers, is extremely serious about her work, yet is so friendly and always helpful. The staff, (some names, I don't know) make this Royal Farm location, very special.
October 2023
Unbelievably slow gas pumps. I timed it and it took just under 5 minutes to pump 10 gallons of gas. The convenience store is okay and the staff are friendly or else I would give it one star.
October 2023
Just stopped by to order chicken. Jorden was such a pleasure to deal with. He helped us order our food and was so personal and friendly. I would come back just to have him help us again ❤️❤️?
