Walgreens, a popular pharmacy chain, receives mixed reviews from its customers. While the staff is generally friendly and helpful, the pharmacy services have been a source of frustration for many. Customers often experience long wait times for prescription refills, with some reporting delays of several days, even after the COVID-19 pandemic. Despite the convenience of the app, the pharmacy's efficiency seems to have declined compared to pre-pandemic times. However, the store's sales and overall customer service are praised, with the staff often going the extra mile to assist customers. Some customers even highlight the exceptional skill of the staff when administering vaccinations, describing a seamless and painless experience.
Just checked in to pick up my prescriptions. I knew I would have to wait a few minutes. Went to check in. Was told 1:30 for pick up or " are you waiting?" Said I'm waiting, eye roll from employee wearing an evil eye pendant no less, and was told 30 minutes. Gotta love the attitudes.
January 2024
Pharmacy was terrible. Over 2 weeks and no heart meds ready. Never put my info into system for 4 days, had to make multiple trips to store to find out what was going on.
December 2023
Horrible wait times for the pharmacy!!!Drive thru and inside are just as equally horrible..waited in line for over an hour..ridiculous