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November 2023 by Grace D.
They did a bate and switch. Met all requirement for cash reward for opening large savings and a checking account. Every month they told me to come back to receive the reward. And this went on for a year . Then the person who had set it up and had promised the money (every month) transferred. Then they denied that they had given me the offer and put it in dispute. Really horrible business practices. And I need to get my money out of there as soon as possible. The current staff was really weak and helpless, wasting my time in helping me resolve it the mess they had made. They understood my plight but were really super ham handed about it.
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June 2022 by Barbara Adams
I’ve always been taken care of quickly and treated very well.
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October 2021 by WAYNE CARTER
Great staff and the manager (Dawn) is terrific always helpful.
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January 2021 by Google user
Great staff and the manager (Dawn) is terrific always helpful.
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November 2020 by john yi
The drive through atm machine is out of money 2 out of 5 times I have tried to use it .
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September 2020 by Kyna Greenley
I am a normal every Thursday morning customer and will NOT step foot back in the milford branch unless its something trivial i need. Luckily after all the drama at the milford location the Lewes branch was able to help me... no problems, no questions... just simple in and out. Only problems seem to come from new people being rotated thru the location. If my regular teller had been there I probabaly wouldn't have had any problems but not even willing to try again with milford... thanks to the blonde today ill be driving 20 minutes out of my way to go to a different branch.
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February 2020 by Sarah coleman-givens
We switched business accounts to this office. I am a manager and I know a great team when I see one. Every day I come in I'm greeted with a genuine smile from every single employee. And it's not just me, I see them only treating all the customers with patience and respect. They take their time with each customers' concern. Lisa, Jon, and Marcelle are wonderful !!!!!
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June 2019 by jay5660990 H
Drove 20 mins to go to the atm and it’s broke , now I gotta drive 28 mins to seaford smh
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April 2019 by 2bornot2b
Had an issue with statment charges i called mutiple times and went into the branch location to make sure i was opted out and no longer receiving fees. Branch manager dawn. Whom i had two vocal interactions , she saying she would make the adjustments. Did not. She was very nasty,abrupt rude. Not customer friendly at all. Quick tounged and unapologetic of her mistakes. Booth times i had an interaction with this person she had a aweful attitude. I hope she is able to control her self and act in a polite courteous professional manner going forth with other customers and that maybe she gets more training on that department of her job.
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July 2017 by Jimmy W
Went in to this bank to speak with them about overdraft options. They were able to explain different overdraft options to me, and the branch manager, even spoke with me, and was nice enough to say that she'd waive the fees that I had as a courtesy. I checked my account the next day, and the fees were not waived. I went back in to this branch, and she denied ever saying such a thing, and refused to refund me any fees. Beware if you speak with the branch manager, that she will lie straight to your face
