“I got my brake pads and rotors changed on my back 2 tires, it took about two hours due to how bad my brake pads were. The total was 588 in case anybody was looking for that lol, labor was around 300 dollars which obviously made the price more. But, i would say it is worth it to go here”
“This is the first mechanic I feel like I can trust in a long time. I had a lot of front end work done on my Tundra and they originally quoted me about $3800 but they took some parts and labor off after they found out that the new tie rods I needed came with the new rack and pinion. They saved me about $300 when they easily could have charged me the quoted amount and I wouldn't have known the difference. They also brought my truck in right when I showed up for my appointment and called me when they were finishing up. So many times at other places I've brought my truck in and it sat for so long before they brought it in. Then I had to call them to figure out when the truck was done. These guys don't do that. They get you in on time and call when they're done. I won't take my truck anywhere else now.”
“The guys at Diamond Town Tire & Auto Care are great to deal with. They quickly diagnosed my vehicle's problem and provided a detailed explanation. They also presented me with options and some advice going forward. All in all, very happy with the service and I wouldn't hesitate to go back there.”
“Honest, reliable, and consistent…..Another service shop said parts I purchased from here were run down, I called to ask them why and Hank got me in two hours later, got the car up and told me the info I was given was incorrect after confirming it with 3 other people. The other place said they must have been wrong. Was clearly an ethical issue and Hank and the guys and gals at Mr. Tire were the legit ones….have known Hank for 3 years now; always takes the time to help and explain things. Excellent example of their great customer service and the need to be cautious due to shady business dealers out there.”
“The staff is friendly, knowledgeable and professional. Everything I needed taken care of was handled well and additional services that might be needed were offered and not pushed on me. This is a huge factor for why I keep coming back. I appreciate the customer service rapport I have experienced.”