NAPA Auto Parts in Middletown is a helpful and friendly store that offers a wide range of auto parts, tools, and accessories. Customers appreciate the quick service, with some waiting only 20 minutes for parts in the warehouse. Staff are known for their assistance, including suggesting mobile mechanics when needed. The store's computer system is useful for checking stock at other stores like Auto Zone. However, there are occasional staffing issues, especially with phone service and counter help. Overall, it is a great place for all vehicle needs, with efficient service and knowledgeable employees.
The guys really helped me out. They went over and beyond to help me find my truck part.
April 2024
Had to purchase a radiator hose. Very helpful. Had the part within 6 or 7 minutes. Very good experience!
November 2023
Driving through Middletown to a wedding and my car broke down. Staff was very helpful and even suggested a mobile mechanic who could help my broken down car. Thank you!
