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August 2024 by Wanda Shapiro
PEOPLE ARE VERY NICE, PROFESSIONAL, AND POLITE. I LOVE HANDLING MY BUSINESS THERE.....
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August 2024 by Nintendo Switch
No help at all just said they were going to transfer me but just hung up
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August 2024 by Milana Richardson
They always transfer me to my caseworker who never answers but when I go in he’s in his office doing absolutely nothing.
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October 2022 by Yvonne Alford
If I could leave negative stars I would. This is the 6th time that none of my renewal paperwork has gotten processed even though I brought it in and had them stamp it. They told me to bring in proof of income, I did, ONLY to get a letter stating I didnt and my case is getting closed. EVERY SIX MONTHS IT IS LIKE THIS!
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May 2022 by Raja Smith
It's as if they enjoy not doing their job. They laugh when you call, are rude and will disconnect the call. Between child support, child protective services and this office, they do not ever do their job to help. We pay taxes and pay their checks for what? To deny the help families need and to be told they can't help or do not care. Call a church, as if they're the ones in put on place to help. Such a joke and a disgrace to the people, every one of these agencies, the staff and the supposed reasons they use the policies as.
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October 2021 by Sophia M
if you’re in serious need of help, don’t call these people. they’re no help whatsoever, they’re so miserable and vague. and they clearly don’t want to be there nor do they want to help anybody.
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July 2021 by You Don't Know
Yep!!! Good to GO!!!!
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May 2021 by Mallarey Weaver (malmalweaver)
Let me count the ways covid increased the ways they already ignored most of their jobs. Minus some of them in there. They were doing good, now I can't even get a response, let alone actually talk to the person I need to instead of a full mailbox. I get ya got paperwork but I know you can hear the phone too. I only have a question after all. But by all means let's ignore email and calls, I'll wait till a review and y'all have to see me cuz I show up to get my paperwork stamped so y'all can't say I didn't do it like ya like to. Well used to like to. I tend to do paperwork when it says to get it done by, ya know like normal people
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April 2021 by Holly Finocchiaro
Middletown office can not follow through with applications..they don't call you back, they don't finish working on people's paperwork..WORST OFFICE EVER!
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October 2020 by Lauren Lopez
I’ve never had to jump through so many hoops.
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July 2020 by Jamie Roberts
I will try to drive a bit further to go to the Smyrna office instead of this one. Not only have they lied to us multiple times, like how we "can't go to their office" if our case isn't there, told us they received our faxes when they lost it, etc.Other office told us clearly that we can go to any office to drop papers off and to do medial tasks.Also when I did drop my papers off this last time, there were no changes to my case, so I assumed I needed no paystubs since I don't receive paper stubs regardless, yet they accepted my papers, even asking me "do you get paystubs?" I said no, but she didn't tell me why or anything, just said have a good day, bye. Now I have to do it all over again. Lazy and unprofessional. Plenty of people need your help here, get another job if you don't want to!
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February 2020 by Melanie Wahl
The people who work here have been very supportive and helpful to me. ?
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November 2019 by Jamie Yayme
I will try to drive a bit further to go to the Smyrna office instead of this one. Not only have they lied to us multiple times, like how we "can't go to their office" if our case isn't there, told us they received our faxes when they lost it, etc.
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September 2019 by Mallarey Weaver
They don't do their jobs to standard. They also could use an answering mechine to actually be able to leave messages. I purely think they are out to reduce the population by letting people's insurance lapse and not answering the phones to the point that they can't refill their perscriptions that they need. It's just all around poor service times ten and they will talk about you right in front of you and yes I'm the one who will say hi that's me your talking about.
