Giant Food has been serving its community for over 75 years, offering a wide selection of products, good quality, and value. Customers appreciate the store's cleanliness and the availability of great deals, especially through Bonus Buy offers. The store provides convenient shopping options such as safe curbside pickup and contactless delivery, making it easy for customers to shop online for coupons and loyalty rewards. The staff's friendliness varies, with many cashiers being friendly and helpful, though some younger employees could improve their customer service skills. The store's produce section generally offers fresh fruits and vegetables; however, occasional issues like withering fruit can be found. The store is considered well-maintained, and shoppers find it useful for comparison shopping against other stores. Customer experiences highlight the importance of good service, as some have encountered rude or unhelpful staff, though responses from management have been positive and caring, helping to restore trust. Overall, Giant Food is seen as a reliable store with a good selection, clean environment, and friendly service, with room for improvement in product variety and staff training.
This is my favorite supermarket in DE. I drive 30 minutes to shop here because I love their options and the quality.
June 2024
Giant grocery store is a nice size store. Self check out is tricky, I'm sorry to see that they will not be carrying my favorite spice Rib Rack CHIPOLTE (Sad)
March 2024
We’ve been doing grocery pick up since COVID and we’ve recently started receiving the best service since Jeff has joined the pickup team. He’s always kind, helpful and ends every interaction with “Thank you for your business!” He’s such a great add to your team! A lot of the other employees could learn a thing... read full comment
