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“always friendly, they even remembered my name and just overall treat me like a friend not a customer. best bank I've every had, i always leave with a smile on my face.”
9AM - 5PM
405 W Main St, Middletown
Banks
“First time going to this branch today and the staff was very helpful and accommodating. I have been with M&T for a few months now and have been happy in switching back to using a real bank that you can go into to get assistance, instead of the online only banks that are advertised that don’t even have decent agents to talk to when you call. I would recommend this branch and the bank to anyone looking for a real bank and friendly service!”
8:30AM - 6PM
804 Kohl Ave, Middletown
Banks
“☀️ Yes, there IS a drive-thru. Why are you wasting every body's time waiting to make a deposit? The ATM in the lobby accepts your deposits of cash and/or checks. Easy peasy! The staff at this location is unfailingly professional and pleasant.”
“MUST READ:Are you opening a new account?***Make an appointment online. It's the new requirement***We opened all of our business accounts with this Company. We moved from our bank we had for the past 11-12 years.It did take a while but the bank was willing to work with us.Eveann Jerry is definitely willing to work with customers having their business accounts opened. We made an appointment the day prior. She called and reminded my husband exactly what he needed and to make sure we were attending the appointment.I thought I had all of the correct documents but they waited for us to submit one last document, so we could open our accounts that day. They worked with us and stayed open 40 MINUTES after they closed.We've never banked with Chase but after our experience yesterday and seeing our accounts online today. I realized this is the BEST bank out there. Both helpful, and technology wise.I'm a tough cookie and they handled everything professionally. Thankful we had a chance to get to know the Assistance Vice President, Eveann Jerry.”
“I was at Citizens Bank recently with my two brothers to close out our Mother's accounts. The customer service representative Chloe Sayers was absolutely super helpful. She was very patient, smiled a lot, and knew what she was doing. It was a time-consuming process and she treated us with total kindness and helped us understand what she was doing. You could see Branch Manager Paul James totally trusted her with us. I don't live there but if I did, I would certainly bank there.”
“Got helped by Maria, while I was getting helpe, every question Maria and I had, Jonna Gunther-Williams was able to answer immediately. I love to see knowledgeable workers who actually care about their jobs. I noticed allot of bad reviews were older. I think the people there now are great.”
9AM - 5PM
751 Middletown Warwick Rd, Middletown
Banks
“I had the opportunity to visit Middletown location now this is what you call Customer Service I don’t remember the young lady name she had (blond braids) her and another young lady I’m assuming the branch manager because she was in a actual office. Snacks,Water, Pens love it!!! This site and Main St Newark I say GOOD JOB visits like this makes me proud to be a member. Newcastle tellers Mean,Wilmington (No parking/safety for elderly members who has to walk far to get the the atm/branch) branches as well as the reps who answer from Dover needs work....the chewing over the phone, the inaccurate information to get a customer off the phone it’s frustrating .... Ladies at Middletown & Main St Again thanks for all you do!!”
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“Left Wells Fargo two years ago to come to Dexsta for my banking needs. It has been wonderful. Great customer service and practically no banking fees. I love being with a credit union and will not go back to to big bank again.”