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August 2024 by Jimmy (None)
High prices. Parking lot has pot holes. Deli department 1 person to help you.
Big store and clean. Pharmacy always out of stock, bothered to help you
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August 2024 by Denise Guthrie
I had ordered a 1/2 sheet birthday cake for my mom’s 90th birthday. I asked for a layer of strawberries in the center of the cake. The cake was delicious! I was afraid we would have too much cake left over. Everyone loved it, they said it was delicious ! We only had 3 pieces of cake leftover and that was gone the next day. Thank you bakery staff, what a good job you all did!
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August 2024 by Mark Guthrie
Gone way downhill. Only cashier decides she's done after the guy in front of me I have to find someone else I'm not checking myself out. Hopefully they don't leave the whole card of meat sitting there too long... piss poor customer service now third time this has happened or very close to it
Haven't had this happen anywhere else but here since self checkout started
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August 2024 by J T
On occasion you'll find good service but not likely. Phone calls go unanswered and if you are in the store, they are too busy to help. Almost like walmart :-(
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August 2024 by Ray Jackson
Would recommend to everyone
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August 2024 by Linda Dunn
Great job Tara in the deli on 7/23 and awesome job Diane at check out!!
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August 2024 by Randy Peterson
After years of decent service since we moved to Middletown over 10 years ago, recent experiences have been poor. Every time we order groceries for store pickup the produce is of lesser quality than we would've picked and worse- they often miss items that they've charge us for. One trip over $50 of groceries was missing. My wife called at least 3 times and nothing was done. The final time she called the customer service rep. said there weren't even any notes in our account/order indicating the first several times we called absolutely nothing was done to rectify the problem and issue a refund. I finally had to dispute the charge through our credit card company because Acme proved unwilling or unable to recognize their mistake. This has soured our view of Acme and we will be shopping elsewhere from now on.
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July 2024 by Kasia Bennett
I've been shopping here off 26 years and acme has just gone DOWN. literally every time I shop there my checkout amount is wrong and I have been overcharged. You have to use their app and clip 'coupons' which I hate and things STILL ring up wrong and I get OVERCHARGED. I won't shop here any more.
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June 2024 by Titilola Opawumi
Great Customer Service,by Ms. Diane an Elderly Cashier She was just Awesome, She showed that Seniors can perform even better than Young Generation Customer Service Cashiers,. She was very professional and friendly, great Example.!!!. Thanks Ms. Diane for a Job well done. She deserves a Commendation.and Recognition.
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April 2024 by Susan Leavell
Quick stop for bagels and Nikki Rolls. Always clean and fast.
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January 2024 by Joyce Fahey
Great store. Bakery is one of the best.
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January 2024 by Kim Jourdan
Love the seafoods
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January 2024 by L Dickerson (Stormy)
ALWAYS very helpful, though a little expensive, their food is good from the Deli
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December 2023 by Alana Dudley-Sheldrake
The kids that work in their yes their kids little kids with attitudes and no customer service consideration whatsoever they just stand there like they're bored most of the time you have to check your own stuff out because they don't do anything to just stand around and talk to one another or stand around and act like you're bothering them it's like you're annoying them at work oh wait this is your job kid
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December 2023 by Elektra Hammond
Was at the pharmacy one month ago to get a covid booster. Pharmacy staff REFUSED to give me proof I'd gotten the shot. They insisted I'd be able to look in their app. One month and two calls to support later, I STILL can't look at my vaccine records in the app--and I need proof of vaccination for an upcoming event. #EpicFail ACME Pharmacy
