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“Every time I have to call or visit this branch everyone is so lovely. I’ve called the regular line and spoken with the branch manager who was helping out answering phones. Unfortunately, like a lot of people, I fell victim to a scam. I went in practically in tears and within 5 minutes was in the office of Lindsay Whaley. She has been an absolute god send through this whole process. I could feel how much she and the branch manager truly cared and they worked tirelessly to get the best result possible for me. I cannot thank them enough. PNC truest has some amazing people working in the Lewes Branch who deserve A LOT of recognition.”
“We opened a business account and it was so easy. Previously we had opened a business account at Chase and that was a nightmare requiring multiple lengthy visits.
Thank you!!!”
“The cust svc rep Victoria is the most knowledgeable & patient person to have in a bank. She's willing to go the extra mile for you even if it doesn't benefit her or the bank at all. I've always had all my questions answered by her without fail. Great bank & great employees.”
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“The personal touch by Marilyn Torres has been second to none. Today I spent 40 minutes 1 on 1 with her to solve a technical issue. She was tenacious in her desire to get it right; a trait that could be emulated by all.With ANY other bank in America, I would’ve been on the phone, paging through menu options and never speaking to a person. Community is indeed fortunate to have such a positive brand ambassador and customer service champion in Marylyn.”