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October 2023 by Amy Kobre
Purchased my new vehicle from Boulevard Ford in Lewes. Branden went above and beyond to ensure I had a top notch customer service experience. So much positive energy, great team, it was a pleasure meeting him as well as the team. Wonderful people! All of the years of buying Fords, truly the best time I’ve had buying a car. Everyone cared and shared in the excitement. Highly recommend Branden as well as any one on the team at Boulevard Ford in Lewes.
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October 2023 by Kerri Travalini
Boulevard Ford Lincoln in Lewes replaced a wheel baring hub assembly on my car. After diagnosing the problem they let me know when the part would arrive and when the car would be fixed. The repair took care of the noise the wheel had been making. I am very happy with the service I received.
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October 2023 by Steve Satchell
Spent all of a rainy morning trying to sync a new key fob. After several hours of failing I went to Boulevard and just walked in. The nice lady at the service counter could not have been more helpful. I had no appt and she had other customers but took the time to help me. After we tried unsuccessfully she got one of the mechanics (Brenden) to come help. He took the time to hook the car up to his computer and successfully synced all 3 remotes. He said it never would have worked without the computer. On top of everything they wouldn’t accept any payment. Thank you for your help and kindness on this dreary day!
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September 2023 by Jeremiah Griffith
I recently purchased a new Ford f1-50 at Boulevard, in Lewes. My salesman, Montrell Gilbert went above and beyond for me. When I couldn't get there during regular business hours he stayed late to make sure we were taken care off and delivered my new vehicle the next day. He was very professional, polite, and took the time to answer all the questions I had. I highly recommend any and every one looking for a new vehicle to go see him. I can't say enough nice things about this guy. We will definitely be buying from him again. Thank you, and continue doing what you do.
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September 2023 by Lori VanPelt
Another great experience at Boulevard in Lewes! Service advisor Paul Vickers is always professional, courteous and knowledgeable. Definitely recommend.
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August 2023 by Linda Treichel
Recently had my car serviced at Boulevard Ford. As usual great job done by all from scheduling through the finish service. The employees are friendly and thorough. I trust them throughly with my car. Wouldn't go anywhere else!
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August 2023 by Sara Heinicke
Terrible management, service and illegally conducts business!!!!!! They sold me a truck with no mufflers. It somehow passed inspection when they ran it through at the time they sold it to me (2 years ago), yet it failed this July due to having no mufflers. The law states it is illegal to sale a vehicle to a consumer without mufflers. Being a single woman with no knowledge of the mechanics of vehicles, I would not have known as I trusted this dealership! They not only illegally sold me this truck but also lied about repairs previously to this incident. I even traded in a paid off (newer) vehicle I had purchased from them to buy this truck as I started a non profit rescue for farm animals (needing a truck). I have had no response from the CEO and told by the current manager it is not their responsibility as he wasn’t the manger at that time. BUT, the former owner of this truck was an employee on site at the facility the day I bought the truck as was his dad who was one of the mangers. So, they could easily verify the former owner altered this truck! I have provided every place that has done typical wear and tear repairs on this truck. They are calling me a liar and getting away with conducting illegal business!!!! BEWARE!!!!!!
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August 2023 by Walter Vernago
Never come early, because they only start when you are scheduled. Which is fine, I am just old school. It's totally understandable these days. Great service and very nice staff.
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June 2023 by Gary Shirey
Great , helpful, eager , & Amazing employees. With an amazing dedication to please their customers by anyway possible. They have an amazing GM & Sales manager Aswell as an awesome sales team that kills the market. I highly recommend thier services. Don't wait drive off in your new car today ?️?️?️
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June 2023 by Gina Warhola, Realtor
A spontaneous visit resulted in purchasing another Lincoln. Great timing and service.
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June 2023 by Debra H.
I was informed that my oil change and tire rotation would be $79.00 when I inquired prior to service. I asked to pay prior to service; I was denied. Then,I was charged double when the service was completed. When I asked about the additional charges, I was informed "we had to use rags and dispose of them". I contacted the Service Director and got absolutely no reply at all. They would not even allow me to talk with the Service Director, only contact by email. Again NO reply!
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April 2023 by James Brewer
I am updating this review and rating based on contact from the dealer's service manager. He was apologetic for the poor service and offered to make it right by picking up my vehicle and leaving a loaner while the warranty work was performed. They also threw in a detail which came out great. Not the best way to get to the final outcome, but I am satisfied with the effort they made in the end to rectify the situation.Brought my bronco raptor in for a warranty issue with a leaky seal. Boulevard ordered the part. I brought it back for my scheduled appointment 2 days later after the part arrived. End of day 1, i call and am told sorry we didn't get to it. Will do it first thing the next day. Next day I call at noon to check statuswait an hour for a return call - nothing. I call back and am told sorry we can't get to it. We have too many oil changes to do. Originally tried to locate a bronco to buy at boulevard and could not get a salesperson to call me back. I would steer clear of this place at all costs.
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April 2023 by Frank Collins
ProsConvenient locationFair priceHelpful and friendly staffQuick service, flexible and accommodatingNo problems with the work completedNo unnecessary add-onsConsWaiting area functional but outdatedSmall lot with low inventoryMinor picky negatives but great people and service. Highly recommended!
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March 2023 by Paul D.
I wrote a review in January about waiting for an oil pan part for my truck.. I'm still waiting and now it has been almost six months. The response was I should call the service manager to discuss . I think he should call me !!! I have never been treated so poorly by a dealership in my life! Let's see if they call me now!
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March 2023 by Theresa Abell
The staff was friendly and helpful, esp my service tech Kyle. I stopped in without an appointment and they took a look at my car to assess the problem and offered three options. They did the one i chose and took care of a recall fix while i was there! Couldn't be happier.
