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August 2024 by JR T
ALL GOOD!
I never like leaving my car with anyone...Never!
But I had a hit and run bumper fender repair on my Red Jeep Wrangler Sahara that I decided to roll the dice and give them a try.
They were the most professional of all the shops I called about 4 or 5.
They dealt directly with insurance and car rental and they came in at the most competitive estimate ...
My car was clean when I picked it up...and it looked better than new/ It wasnt driven meaning no miles were added from when I dropped it and they got the job done within a week...Scheduling was about 2mos out but once my apt day came up I was back in my car by Friday morning
My only recommendation is that Ive noticed many body shops have huge amounts a debris on the ground and I didnt like seeing my car parked around ontop of so much broken car parts but I checked my tires and they were all puncture free.
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August 2024 by Jaime Dabbs
I had to deal with Kenneth as an estimate two months later he never sent the estimate over to the other insurance party. I called him to ask him if he could send it over. He was rude to me and hung up on me twice and would not let me speak to anyone else. Would not recommend him at all
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April 2024 by Gloria Graf
From the Front Desk to the technicians and management. THEY WERE OUTSTANDING!!! Customer Service and Work were Second To None. Thank you Hertrich
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February 2024 by Joe Rosauri
Great work and customer service.
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February 2024 by Carlos Segarra
Great Service.
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December 2023 by M Chapel
We were in a time crunch, moving back out of state, Chris and Chad went ABOVE AND BEYOND, to help us and get us our car within a crazy fast turn around time.
Being in management for years, this level of customer service and caring is 10/10.
Couldn’t recommend this place enough!
Thank you!!!!!!!!!
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November 2023 by Wright Dennis
Today is Nov 1st, I returned for the 3rd time to resolve computer error messages resulting from a collision that should have been resolved in the first visit in mid September 2023.???
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October 2023 by Matthew Gille
They did a great job with my 2023 Kia niro and I’m very happy with it but they did get paint on my car key tho so I’m a little upset about it
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October 2023 by Stephen Sell
Excellent service and quality
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September 2023 by Kevin Smith
Attentive staff guide one through some of the most difficult times one can experience.
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September 2023 by Andrew Drawdy
They do horrible work
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June 2023 by Tomasa James
Very professional, friendly and explained everything in a clear and concise manner. Repairs were complete in the promised time frame and everything looks great.
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May 2023 by Stephen Hopkins
Great team. Finished repairs way ahead of schedule
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January 2023 by Phil Martucci
Chad, Shanice and the team were so great to work with. They went above and beyond to repair my car so it was as good as new. They focused on every detail and didn’t stop until they got it right. Chad even made a housecall when something went wrong and we weren’t sure if I could safely return to the shop. Overall, I had a wonderful experience. Highly recommended!
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October 2022 by Bill Justice Jr.
All I can say is wow and let the photos speak for their "quality and attention to detail". Needless to say, they are in the process of redoing the work for going on 3 weeks now... Also, I find it odd that the same franchise, Hertrichs, cant use the same estimate that was done at the Dagsboro location due to individual tax ID's??? Took it to Dagsboro first and was suppose to recieve new spray in bedliner as they were suppose to remove the bed and NOT do spot treaemt. Also wasn't waiting 3 months for them to perform minor body work. Chad was ok to work with as i pointed out the defects. Buttheir techs, grant it you only have 3,... Need corrective lenses if they can't spot their shotty work. Won't recommend or use this group for any future work. Talk to some people and you'll soon discover you aren't alone neither.Services: Painting
