Hertrich Collision Center of Lewes is a professional and skilled collision repair center. Customers report outstanding customer service from the front desk to the technicians and management, describing it as second to none. The staff is very professional, friendly, and explains everything clearly. They handle repairs for all makes and models, restoring vehicles to a condition that often looks better than new. The center prioritizes convenience, dealing directly with insurance and car rental companies. They provide competitive estimates and complete repairs within the promised time frame, sometimes with a crazy fast turnaround. While scheduling can require advance booking, once the appointment arrives, work is done efficiently. Vehicles are returned clean and without added mileage. Some minor feedback notes very occasional oversights, like paint on a car key, and the presence of debris in the shop area. Overall, the experience is highly recommended, with many customers stating the team goes above and beyond.
