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September 2024 by Patty D.
Be careful with this one. I asked for composite or PVC for my french doors as they were chipping and had cracks in them. These folks installed finger joint wood and with no insullation. the reason why I know this is I just had the doors fixed again, by a reputable carpenter and he was shocked by what was done. The good news is they will now be done right with PVC and the better news is I refused this company to finish the job as the wood they installed started cracking the next day. They did drop by with Bondo. Buyer beware. See photos. This why the doors leaked. Spray insullation as well, Nothing I asked for was what I was provided. Shabby all around.
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August 2024 by Jay Wimbrow
They are the best!!!!!!
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August 2024 by Doug Wooddell
I am giving this business one star, because I cannot give it zero.
I called to ask for an estimate for windows and a front door for my property in Delaware. Spoke to a guy named Dan Vitalo. Had a very pleasant conversation with him, and sent the specs for the work to him.
That was the end of my pleasant experience with Atlantic Millwork.
Now, over two weeks later, I only have a grossly incomplete estimate missing some of the materials and all of the labor. I have attempted to reach this person via email and phone, and cannot get a response.
I will not be using Atlantic Millwork for this project, and I strongly advise that nobody else does. It's a shame, because I've used them in the past and they used to be a good company.
***Update - coincidentally, after I posted this, Dan emailed me. They still cannot provide a more complete estimate and he tells me he's swamped. They are fired.
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August 2024 by Ivanna Guerrero
Went there to buy cabinets the service with ML was bad so we moved on
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May 2024 by William S.
Great selection for the woodworker who knows what he/she is looking for. Not really for the Home Depot woodworker
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November 2023 by Flooring Fashions
Very helpful staff. Things I used semi regularly they started stocking for me so I could pick them up when I needed them. Great experience working with them over the years.
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June 2023 by Carol M.
I had an estimate to replace glass in some of my windows. It took me two years to get the glass installed and they still owe me two windows that I paid for. I have called many times and texted them and cannot get a response. Everything I call there is a different person in that department who says they will call me back. Nothing so far. Poor customer service and they still owe me money or windows!
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May 2023 by Ginge
Maybe train your drivers not to pull out in front of and cut off antique cars w/ no ABS and proceed to go 10-15 miles under the speed limit at 10am. Doubt your insurance would have been very happy on a Monday getting a 100% fault claim. Posting pictures so everyone knows to avoid this distracted driver.
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April 2023 by Lisa Yupco
So happy to have Israel as my technician. He performed warranty work on my doors twice. He was very professional and able to resolve the issues. On a previous visit another very good worker named Jan was here too. Both employees are an asset to your company.
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April 2023 by Jeremiah Paine
My company has worked with them for years, and they provide high quality service, and are easy to get in contact with.Would highly recommend them for any builder, Contractor, or homeowner that is in need of cabinets, trim, windows/doors, deck boards, or PVC exterior products.
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March 2023 by Melinda Dubinski
My husband and I both called multiple times and were told we needed to speak with ML about our project. He never answered the phone when we were transferred to him and never returned our calls.
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August 2022 by Roy Lafontaine
Had a visit from Mark of Atlantic Millworks, yesterday. He arrived on time, and was totally professional from start to finish. Mark was VERY knowledgeable and informative about the window issue for which we had requested the visit. My wife and I were impressed with and appreciated his comprehensive, honest assessment of our windows and explanation of remediation options. Mark was/is an outstanding representative of his company. Thank for your help and insight, Mark!
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August 2022 by Tom Handlin
Mark arrived on time and appeared very professional. He repaired our door lock and explained the issue completely. I am very satisfied with the service.
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July 2022 by Stephen Hughes
Mark repaired one window and did a great job making any adjustments to our other windows and sliders needed post installation to provide the best possible fit and ease of operation . He also gave us a helpful quick course on features, operation and procedures for cleaning.
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May 2022 by Barry Q.
Great to work with. Awesome selection of cabinets, countertops, hardware. Nicole was easy to work with.
