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December 2023 by Maggie Zott
Replacement of well pump and other repairs to get water running again.Wonderful communication, Quality work, Professional, Knowledgeable and Friendly people helping me. Also, great pricing!BIG SHOUT OUT for Mike, Kyle, Steve, Lisa and Jessica.I, definitely, recommend Willey & Co. for others.
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October 2023 by Beth Ulrich (Grendal)
These guys do a great job and will come back if ANYTHING goes wrong. Very happy with the extra help from Shelly, Steve, Mike, Kyle, Lisa, and everyone else!!
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September 2023 by Joe Showacre
We had Willy and co. replace our septic drain field. This was not a typical replacement as our back yard presented quite a few challenges. On one side where the new drain field was going is a 30 foot long landscaped burm. On the other side is a large patio. These two obstacles where with in 3 feet of the new drain field on each side. Then there are around 20 irragation heads surrounding the drain field that had to be navigated. They had all of the new materials delivered and strategically placed, allowing room for the dirt that was coming out of the old drain field. The new field was dug, replaced, backfilled, finished with a layer of top soil and seeded in a day and a half. It was amazing to watch and even more amazing was through all of this they did not damage a single irragation head!!! I credit this to the outstanding employes starting with Shelly the office manger who coordinated the whole process and communicated constantly with us through every phaze of the process. Zach and Dave and the crew that replaced the drain field with outstanding skill. Not only are these people extremly talented and professional, they are all just NICE people on top of everything else. That is so refreshing to see in this day and age. No wonder they have been in business for over 40 years. I just can't say enough good things about this company and it's people.
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June 2023 by Chris Parker
Willey & Company is awesome! I called needing my septic pumped after having a backup in my house and they were there right away! Steve was professional and courteous. Best contractor I’ve worked with in a long time. Highly recommend them!!
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June 2023 by Brian Springs
Had Mike out to inspect the well system on the house we are buying. Extremely helpful, polite and professional. Additionally, Lisa at the office is a gem! She helped work out the inspection date and worked some magic resulting in the inspection getting done earlier than previously scheduled! Thanks Wiley &. Co!
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June 2023 by Robert Scott
Tim & David came out 5/24/2023 to straighten the pipe from the main septic tank to the distribution tank that outputs to the drain field. They dug down to expose the pipe using shovels and adjusted its slope to the proper angle for max. efficiency. They also took care to restore the dig by replacing as much of the sod as possible to minimize the dirt exposure. They worked diligently as well as taking the time to answer our questions about the repair. Thank you Tim & David & thank you Lisa and Zach at Willey's office for getting the job done well.Service: Outdoor plumbing system repair
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May 2023 by larry stoeckel
Pete and Nate were great! They were professional and completed their job quickly.
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May 2023 by Troy Abner
Service was great and professional but charging 300+ an hour to replace a switch is extream.Service: Outdoor plumbing system repair
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May 2023 by Jay Sammons
Kyle and Peter installed a sand sock at my residence on 4-7-23 and was very professional and made sure the job was done right. I would highly recommend to use Willey & Co. for all your well and septic needs.Service: Outdoor plumbing system repair
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April 2023 by Pete Anderson
Willey has been a great company since we moved here on '17. Mike M came out today to flush the well and replace the sock. Super competent and professional.Will continue to use this awesome businessServices: Septic system installation
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April 2023 by Tammy Wingate
Tim from Willey and Co. Came out and fixed my septic alarm, which others had looked at and couldn’t get working. Thank you so much Tim for taking the time to contact the manufacturer to troubleshoot and getting this issue resolved. I appreciate your professionalism and friendliness. Many thanks to Shelly for getting this scheduled and Lisa for calling me to let me know Tim was on his way and be here shortly. Thanks again to all.
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March 2023 by Jill L Showell
Septic System Repair:I was fortunate to contact Willey & Co. after having two other companies come out who were unable to diagnose/fix a problem with my LPP septic system. Tim came out and was on time, professional, and got right to the problem. There was a bad 12/4 wire from the system to a junction box which kept tripping the pump off. The system wasn't pumping out and therefore the alarm would go off every few days. I was really pleased with the service from the moment I spoke with Shelly in the office through the process with Tim. Both Shelly and TIm spent a lot of time explaining how my system works and what the problem was. Knowledgeable and professional. I highly recommend.
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February 2023 by Tommy (TommyFDNY)
I know there are many reviews left for company's these days but this organization needs to be recognized and commended.I just moved into our home and found our septic alarm to be sounding around 5:00 on a Friday night.We reached out to Willey & Co and within minutes I received a call from the awesome Shelly, and received an overwhelming response to my septic system emergency.She first made sure my system was functioning, she assessed the situation and scheduled me for service for 845 the next morning.Well at 847, Tim and kyle showed up. They immediately introduced them selves with a smile and started troubleshooting. They took the time during their troubleshooting process and walked me through my system and showed me every aspect of how it worked, as I grew up on Long Island and have no clue about my current septic system infrastructure.About 15 minutes later, they had my system working, discovered what the issue was, coordinated a game plan for the installation of replacement parts and relived my worries.Being a disabled FDNY firefighter, I was beyond impressed. Tim and Kyle where fun, extremely knowledgeable and very caring. The response from Willey and Co was amazing. They all went above and beyond, they took ownership of my dilemma and flawlessly rectified my issue.Thank you Willey and Co! You all need to be proud!
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November 2022 by Ann Marie Shaw
Peter came out to repair the bladder system for our septic system. He was very professional and had our system working before the holiday weekend. Thank you again for your quick response to our problem.
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November 2022 by John Driscoll
I recently contacted Willey & Co. To get a quote on drilling a new well at my residence. I had a contract within 24 hours. I was leaving town on vacation for a month while a permit was obtained from Dn'rec. I was contacted while out of town that the permit to drill was ready to go. A date was set to drill this morning. As I had arrived home yesterday I contacted the office before office hours to make sure everything was good to go. I had a call back shortly from Lisa telling me the crew was on the way. Now I'm thrilled when the trucks came rolling up. Imagine. People actually on time. I can't say enough about the crew...Steve, Sam, Pete and Mike. Professional, Friendly and very knowledgeable about their job. These guys really had their act together. Three hours and they were pulling away leaving behind a very happy customer...with water. I was just totally impressed with the customer service the whole team provided. WELL done Willey & Co.
