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February 2024 by Wendy L.
Donna was amazing. She had an anxious patient on her hands, but is truly skilled at her job.
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October 2023 by Cissy D
This is one of the nicest Lab Corps I’ve been to. I went in as a “walked in” this morning 10/11/23 and I was treated very kindly. I was out within 1/2 hour. I will be getting my lab work done at this location from now on. Cissy Pino
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September 2023 by Fred Sawyer
Received a terrible bruise from blood test and they did not bill my secondary insurance thus receiving a bill which should be covered. I have been a client for many years at others LabCorp locations, but moved closer to the Hockessin,DE location. Never will return there.
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May 2023 by Viki Raj
Very poor, hope they work for the money they are earning and consider other human feelings.
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March 2023 by E. Paul Wileyto
I am puzzled about negative reviews about this office. It opens at 6AM, which makes it good for those of us getting fasting blood draws. The techs there seem to know how to do blood draws painlessly. We have one closer to us in PA, but I drive down to this one for all my labwork.Only one downside. They still make you wear a mask.
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September 2022 by Lindsey
Very disappointed in this place. I really dislike posting negative reviews and wish I could have left a positive one, but I had an extremely bad experience at this LabCorp location. I went here to drop off a urine sample, which seems simple enough. However, I went over two weeks without hearing a word from them or getting any results back. I tried calling multiple times, at different times during the day, and leaving messages requesting a follow-up. I called almost every day for a full week and nobody ever picked up. I checked the online portal for my results…nothing. I then contacted Headquarters, who tried to reach out to them personally, but the phone line just rang and rang. Three weeks later, the manager at HQ got back to me and explained that this Labcorp location had botched my sample, so it was not entered into the system correctly and had to be discarded. I would have been fine with that; I understand people make mistakes. But it was the fact that they went weeks and weeks without ever calling me or responding to my voicemail, and the ONLY reason I even found out is because I went through Headquarters. I would’ve never known otherwise, and they STILL haven’t gotten back to me (it’s been nearly a month now and still no word). Very disappointed in my experience. I ended up having to go to another Labcorp location in Hockessin and got my results back a few days later, no problems at all.
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August 2022 by Kat J.
If I could give this location a negative 20, I would. After 2 WEEKS of trying to contact them, trying every number on the prompt, leaving several messages, NO ONE ever returned my calls. I called the corporate office on two separate days, and no one there could contact that location. One of those reps said she'd get to the bottom of it and call me back. Crickets. I stupidly had my doc fax the script to this location. Now I have to call doc and ask them to send it elsewhere. At this point, I'm not even sure this branch is still open. And neither, apparently, is corporate. BOO!!!
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June 2022 by Barbara Roberts
I have been using this location for several years. I have never had any bruising or felt like they weren't taking care to not hurt me from a blood draw with any of the technicians. 95% of the time the technicians have spoken with me and been very pleasant. The other 5% of the time, honestly I think they are just not 6 o'clock in the morning people. I won't hold that against them.
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June 2022 by Meri R
For the most part everyone here has been friendly, but I’ve come out of here with a bruised vein after every visit.
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September 2021 by Julie S.
Love that I can make an appointment on line and at the last minute. Unfortunately I made a mistake & misread my apt time and showed up 3 hours early . I was greeted by Simone, who was helpful and very very nice. I checked in on the machine in the office and explained my issue by arriving 3 hours early. She said this was not a problem and processed my Rx and took me right away! Quick, painless and out the door in literally 5 minutes!! Thank you Simone!
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July 2021 by Elyse Carmack
Melissa was great! She talked with me, checked on my when she was working and was extremely kind. I was there for 10 minutes tops. Super fast both times I went. (I went at 6am and 9:30am)
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April 2021 by Logan C
They couldn’t find my 1 year old sons vein during the visit and asked us to reschedule. Customer service was quite poor as well. Would not recommend for pediatric collections under any circumstance.
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March 2021 by Agnosco
Good and quick service
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December 2020 by Paula Timpanaro-Muller
Sometimes a phlebotomist draws blood well other times a phlebotomist has trouble and leaves a bruise.Either way I have yet to have a compassionate person .
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May 2020 by Ramona J.
The rudest staff. Always. Year after year. I don't know what they do to the staff to make them treat patients so badly. Do they get bonuses for loosing business? Electronic check in is very nice and easy.