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December 2023 by Reilly Wall
Amazing customer service!! They have towed my Jeep and my Focus and were very professional about it and took care of the vehicles with caution. Even put my car on my lift at my house without even asking them.
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August 2023 by Dawn S
Harry could not have been nicer. After another towing company cancelled my request, Roadside Assist lined up Wicked Wrenches. They were here quickly, listened to me vent about my 2 year old car not starting, and I rode with him to the dealership. He suggested car rentals in Salisbury and even dropped me off there. He was pleasant company, and a really nice person. I would definitely recommend Wicked Wrenches.
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July 2023 by Dorene Brown
Great customer service and friendly
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June 2023 by Damon Curtiss
Buddy of mine used this shop to have a known good motor swapped into his mx5 Miata, after about a month of it being there they told him "they could not get it running, come pick up your car and pay your bill."A week passes of my buddy and shop owner going back and forth about him paying for the labor time after book time was already passed, the owner then calls back after the back and forth "I think I can get it running, i think the motor is out of time" mind you the motor ran the day it was pulled and nothing was removed from the motor other than the exhaust. Fast forward again another week of them not getting the car running and my buddy telling them to double check the fuel system bc it ran perfectly fine before it was removed from the old car. Low and behold a month and a half later and they return the car in much worse conditon then it was dropped off, tons of little pieces broken (connectors, plastic panels etc) and still was charged $1900 bucks...do not trust these guys with any of your needs other than an oil change.
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March 2023 by Angel Kicklighter
Had a great experience with my tow and the short red head guy was supper sweet and really nice to deal with I believe his name was Brad
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January 2023 by Brian Dawson
Thank you for your kindness in my time of need! You are amazing!
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January 2023 by Jane Needs-daley
Not a pleasant experience
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November 2022 by Rachael Hemric
This place is horrible! They lie and cheat people including their employees. If you read some past reviews you’ll see that they try to avoid paying their employees. This is still the case and the owner thinks it’s okay to threaten people. They should not be in business.
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November 2022 by Robert S.
My vehicle was disabled and could not be started. I called AAA and they sent Wicked Wrenches out. I was planning to work on my vehicle tomorrow, so I asked the driver if it would be possible to back the vehicle into the garage. The driver said "no problem. My vehicle is now in my garage ready for me tomorrow. Wicked Wrenches drivers go the extra mile to make sure customers are taken care of. If I need to be towed again, I will request Wicked Wrenches!!!
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September 2022 by Ryan Castles
Over 4 hours for a lock out then they show up and didn't even have a lockout kit.
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June 2022 by Carol Wills
Robby hauled my truck with great care and was polite, friendly and conscientious. Thank you Wicked Wrench and Robby for a job well done! Carol
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June 2022 by Jonathan Smith
Very good place and the team of people are awesome. I would definitely recommend
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May 2022 by Gwen D.
This company was above and beyond spectacular!! Over Mem Day weekend, we decided to take a trip to Rehoboth beach. A tire came off of a boat trailer traveling in the opposite direction and slammed into the front of our car and pretty much ripped part of the front end off and .....well let's just say I'm pretty sure the car is totaled. 3 hours from home, stranded in the middle of nowhere in Denton and not knowing not a single soul out there, my Mom and I were alone and completely at a loss. The other driver did pull over and stay with us until the police came, the Trooper was kind and amazing and stayed with us until Wicked Wrenches (WW) got our car loaded. Here's the "amazing" part. We had nowhere to go and no way to get to our destination. For $100 extra for fuel (Not Gas....WW joke), the WW driver, Robbie, drove us 3 hours to our home. Car and all. He was professional, funny, caring and his boss on the other end of the radio checked in to see how we were doing and made sure we got home safe. We thank God to be alive and people like WW and Robbie for getting us home and not leaving us stranded (as the other towing companies were going to). THANK YOU WICKED WRENCHES AND GOD BLESS YOU ROBBIE!!
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April 2022 by WickedArekae
I was in a emergency situation in which I was stranded. I was out of state. I needed help and the coolest 6500 flat bed came and assisted. I do not remember the tech but he was awesome and so cool. I really appreciate that in time of need that such a kind employee came to help. The best part was that we had a great chat and it turns out that we both are proud owners of multiple bird species.
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March 2022 by Pamela Els
These folks are cons gave me an appointment to take my vehicle in on a Monday to diagnose problem was told by a friend sounded like timing chain.well after 2.5 weeks and. Many phone calls was told by lady Michelle yes it was timing..had to keep calling to find out when it would be done only to be told they hadn't gotten to it yet.had my vehicle 6 weeks nothing done but cover removed from timing chain then was told it needed a motor.how can you say it needs a motor when you didn't even do anything but remove cover from timing chain.had it towed to another place found out no motor needed.they replaced timing chain did tune up oil change and pressure tested it.no oil leaks found. pulled cams and no bent values or pistons.i got ripped off for the 90.00 diagnostic fee..and they never returned covcer from timing chain which I had to purchse not even the bolts.instead my husband was handed a bucket of bolts and spare parts. By the owner and told he could look in it for what he needed.very unprofessional people.had mydaughter vehiclethere last year. Same shoddy service wanted to give benefit of the doubt when I was told by a mechanic who worked there that they were now associated with another repair shop in Harrington which I come to realize was a lie..oh and at the second shop I took it. To only cost 500.00 plus the parts...they should close their doors I have reported them to better business bureau also..BEWARe Of THEM