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“Everyone had been helpful at this location. While I did have an issue at the atm when it took my card I was able to get it back the a same day. It did take a while of me sitting in the parking lot through.”
“The people here are phenomenal, I have always had a great experience with the Milford Branch. Whether it's having a debit card printed out, opening a new account, or needing assistance with my account(s). Staff are always knowledgeable, friendly, professional, and ready to help you out.I love Dover Federal Credit Union, I've been a member for over a year, and I could not be happier when it comes to banking here.”
“I really don't get the negative reviews unless more to the story. I have multiple accounts without issue. I live that USA customer service and usually get through very quickly.CREDIT CARD first card I've ever had. Issued 1991. No problems. Worked with me when I had financial problems.CHECKING: no issues with mobile deposits, getting transactions processed, etc. Deposits available fairly quickly - usually next day. "Early Pay" - my pay available 2 days before pay date.SAVINGS: great interest rate, ease of mobile depositsIRA: easy to open account, add funds, etc.IRA CD: ease of rolling over, maintaining account”
“Been with them since they opened their doors in Milford. Not one issue since I've been there, actually they've contacted me when out of state making purchases. Can't thank them enough for the years of service.”
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“I want to give this branch a 5 star, but for an overall rating I just can't. I haven't had great experiences there compared to other branches. However, I can definitely give 2 employees at this branch 5 stars. The new branch manager, Shontaya Williams and branch banker, Paula Cosby are top notch! I started working with Paula, and she was great. She exhausted all of her options to assist me. But my issue required escalation and that's where Shontaya stepped in. She worked over a 3 day span to resolve my issue. She stayed in contact, was professional and so helpful. With service like this, I believe she will pull this branch to a 5 star status.”