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April 2024 by Barbara Bishop
If you are new to the area or are just looking for a better Pharmacy, the Rite Aid on Rt 113 in Georgetown is the place to go. If you have special prescription needs, ask to speak to the Pharmacist. They take the time to understand why you left your old Pharmacy and do everything to they can to make it a 10 out 10 visit every time!
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February 2024 by Laura Hudson
For the past 10 years I have had the pleasure of using Georgetown DE Rite AidI am a veteran and unfortunately the VA will switch vendors and my medication must remain consistent due to hallucinationsI am glad to say that have always remained consistent and are always looking for ways to give me a discountThank you folks for being there!
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December 2023 by Richard Cramer
Got a message at 1:14 today that my medication was ready. I arrived about 1:20. The person in front of me was called. 1:30 and I'm still waiting and someone came behind me. I start to see them closing the gates and black lady with braids say, we are closing and will be back opened at 2. I thought she was talking about the person behind me. She was talking to both of us. I said I've been waiting for 10 minutes and she sarcastically said, well, we need breaks. I leave and come back at 2:20. I pick up my medication from an older male employee. After, I asked for her name, he had to think briefly and said Ethel. He said she's only here because the original pharmacist was on vacation. I said thank you and left. This isn't the first time I had horrible service from them but it will be the last. I will be taking my business elsewhere. I do NOT recommend this place.
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August 2023 by L “GCC” PC
Had a Scheduled vaccine here. They were kinda late for my appt but it was understandable seeing how busy they were. This store is always super clean and organized. Staff is good.
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August 2023 by Jamie Smith
That where great
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August 2023 by Barry
been using the pharmacy for 6 months--its the worst customer service i have ever had--you call them and they never answer the phone at all--so i keep calling and usually after 15 times they finally pick the phone-they are never nice--they need to be trained in how to treat a customer--so i moved all my prescriptions back to walmart--dont ever use this pharmacy--not ever
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August 2023 by victor thomas
If I could leave a zero star I would leave a zero star I called back to rite aid to talk to somebody about how rude the pharmacist was and she's the one who answered the phone and tells me that she wasn't rude that my wife was the one being loud about the flu and that I can take my business elsewhere if I want it's my choice so now I understand how they do not care how they do business so I will take my business somewhere else I don't like to do that I've been dealing with them for 45 years but that's what I will do
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August 2023 by KM R
I highly recommend the Rite Aid in Georgetown, Delaware, for the exceptional knowledge and professional skill, of pharmacists Edwin and Ann.
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August 2023 by Rebecca Tijerina
Lazy. Kept pushing back my medication.
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July 2023 by Steve Rash
Georgetown De Riteaid is ALWAYS understaffed. Today’s the 3rd time drive thru has been closed do to short staffing this month. Pharmacists & staff are always friendly & helpful to me, but I’m thinking Riteaid doesn’t want my business anymore…? FIX IT !!
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June 2023 by Sara Scotto-Friedman
Don't ever try to fill an important prescription here. I've been trying for a month and every time I go to the store it's "not ready yet" and they tell me to come back in a few hours. EVERY. SINGLE. TIME. Do NOT use this pharmacy if you need regular medication without interruption.
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May 2023 by De Zi
Came to pick up post surgery prescription, directly from hospital, had patient in car. Went through drive through, staff person took my card and charged me, gave me medications. Pulled over in parking lot to administer meds to patient and realized I was short medications. Pulled through again and asked where rest of medication is, same person then said I had to come in and pick up medication to sign papers. Didnt tell me when I was in line at the window the first time, very inconsiderate and unprofessional.
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April 2023 by Johnson
I will be conducting my business else where. The pharmacy tech who was working the register was extremely rude and overall a miserable person. Her name was Bridget and she was an older female with blonde hair. She couldn’t even take the time to greet customers or even look at them. She then proceeded to mock and fellow pharmacists that worked there, calling him inappropriate names and mocking his accent. It’s sad that this is who Rite-aid chooses to be the face of their company.
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March 2023 by Lidia Perez Chilel
Had a Scheduled vaccine here. They were kinda late for my appt but it was understandable seeing how busy they were. This store is always super clean and organized. Staff is good.
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March 2023 by Peter Mitchell
Agree with post about the rude female. I was at a the drive through and clearly seen. Rang bell 3 times while she leand against the post by pharmacist until he pointed for her to help me. Always rude and lazy
