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“Give Sal Quintanilla a raise because he was the only one at T-Mobile who could have helped me yesterday. For some reason my Samsung Galaxy S23+ turned into a brick yesterday for no apparent reason while I was on vacation. After calling T-MOBILE national customer service (which has declined in quality quite dramatically recently-they speak to you like they are robots) they couldn't get it to restart. The told me I needed to get a manufacturer exchange which needed to be mailed away and would take 3 days. Again, I'm on vacation. Finally got ahold of Sal who spent quite a bit of time on the phone and he was able to guide me to getting the phoe to restart and become usable again. Awesome job Sal! You're the best”
“My husband and I decided to change our service provider from AT&T to Verizon due to cost and poor service quality. We went to the closest location which was the Millsboro Sales Center on Dupont Blvd and delt with Lexi & Tony, who totally impressed us with their knowledge and expertise regarding your plans and service. They helped us through the whole transfer process and made us feel very comfortable. I totally recommend this location along with Lexi and Tony!”
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“Went to the Georgetown store and had the easiest transaction with Betheny. She is so pleasant and easy to work with. Definitely go see her if you need a new phone!”